APN Consulting has an immediate need for a direct client requirement:
Position: Servicenow FSO Tech Lead
Location: Hartford, CT (Hybrid)
Duration: 6 Months+
At least 2 days/week office visit required
Job Description
Experience 12 to 14 years.
Configuration and enhancements on the ServiceNow FSO platform
Configure ServiceNow FSO Modules, workflows, applications, scripts and integrations
Document technical design, development processes and solution configurations
Identify opportunities to optimize performance and improve scalability
Develop ServiceNow FSO configurations, including FSO data model setup, PA enablement, Commercial and Servicing Lines for Insurance workflow development?, etc.
Build multiple FSO related features including advanced work assignment enablement, configurations around reports, dashboards, etc.
Document FSO development, configuration and technical details & prepare training material?
Lead customer discussions, demos and participate in customer's engineer's configuration reviews
Conduct workshops on development showcase and show and tell of developed product
Certified System Administrator
FSO Certified
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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