Site Analytics Analyst

New York, NY, United States

Full time Schedule

$77,160 - $128,640 Annually*

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Site Analytics Analyst enables and empowers the site merchandising organization with analytic insight to support strategic planning, tactical execution, and optimization of the customer experience. This position develops and delivers business intelligence and presents actionable reporting and analysis to support decision-makers. They support the Apparel business by analyzing FOB performance in collaboration with cross-functional teams such as Marketing and Merchandising. They must multi-task through stages of multiple projects and deliver quality insights and impactful recommendations regularly to drive business decisions and growth.

What You Will Do

• Support the Site Merchandising team by understanding FOB performance and identifying opportunities for an improved site experience. Develop measurement plans and KPIs to gauge the success of new optimizations and strategies on the site.
• Partner with Site Merchandising, Marketing, and Omni Merchandising to provide a digital perspective on category analysis and insights.
• Utilize analytics tools to answer business questions and communicate performance, insights, and actionable recommendations to stakeholders.
• Produce ad hoc analyses requested by FOB teams to meet business objectives. Develop and publish reports and dashboards.
• Administer Analytics Office Hours bi-weekly, developing content and delivering training to the site merchandising organization.
• Collaborate with site merchandising leadership to create Adobe dashboards and a measurement approach that leads to automation and reporting efficiencies. Monitor data integrity within the Adobe data set, reporting potential issues to management to ensure the accuracy of enterprise data.

Skills You Will Need

Analytical Skills: Strong proficiency in analyzing performance metrics and deriving actionable insights.

Business Intelligence: Ability to develop and deliver comprehensive business intelligence and reporting to support decision-makers.

Collaboration: Experience working with cross-functional teams, including Site Merchandising, Marketing, and Omni Merchandising.

Technical Proficiency: Expertise in utilizing analytics tools and developing Adobe dashboards for data analysis and reporting.

Communication: Effective in communicating performance insights and recommendations to stakeholders at all levels.

Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

Strategic Planning: Aptitude for developing measurement plans and KPIs to gauge the success of site optimizations and strategies.

Initiative: Motivated to research and monitor business performance in real time, identifying issues and opportunities as they occur.

Ownership: Strong desire and ability to take ownership of projects and drive them to successful completion.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

DIGITAL00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.