Site Quality Manager

Who We Are - MANSCAPED® is a leading men’s grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target®, Walmart, and Best Buy. As a company, we’re more than just ball jokes (though, rest assured, there’s plenty of those). We proudly uphold seven core values – accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation – which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of each individual on our team.

Who We’re Looking For - Reporting to the Senior Director, Quality & Regulatory, we are looking for a Quality Assurance Manager (Site Quality Manager) who will be responsible for overseeing and ensuring the quality and safety of all cosmetic products manufactured at the site. This role involves developing, implementing, and maintaining quality management systems in compliance with industry regulations, company standards, and customer requirements. The Site Quality Manager will act as the primary point of contact for all quality-related matters at the manufacturing site and host 3rd party and regulatory audits.

Keys to Success - As a member of Compliance, Regulatory and Quality team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities

• This role requires onsite attendance Monday through Friday, between 6:00AM PST and 2:30PM PST
• Lead document control program for the facility including preparing reports by collecting, analyzing and summarizing data
• Training production line staff in cGMP and quality assessment of goods
• Lead and manage site audits, both internal and external, including regulatory inspections
• Ensure the site meets MoCRA requirements and guidelines
• Tracking products through the manufacturing process to guarantee quality and compliance
• Write SOP, WI, and validation protocol for quality and manufacturing processes
• Performing detailed and recorded inspections of final products so the products are up to industry and company standards
• Utilize statistical techniques & six sigma tools to analyze processes & drive continuous improvement activities
• Manage supplier non-conformance including root cause & corrective action holding supplier accountable (SCAR)
• Manage third party testing for finished products and release program
• Manage Quality escapes, root cause 8D investigation, containment/corrective actions, risk-based escalation (as appropriate).
• Lead continuous improvement initiatives, quality system & procedure adjustments, to elevate quality, compliance, & efficiency of the company’s Management System
• Lead cleaning, validation and environmental monitoring program at the site
• If required, lead internal audits to ensure the effective implementation of QMS
• Follow and champion document control processes for the organization
• Maintain traceability and yield program for the company
• Implementing methods to inspect, test and evaluate products and production equipment

Qualifications

• BS in Science (Chemistry, Biology or similar science program)
• 5+ years of Quality Management experience in consumer products manufacturing, preferably cosmetic products
• Experience formulating and writing SOP / policies
• Ability to prioritize, plan & evaluate deliverables to established strategic goals
• Able to speak/present information in front of groups, internal & external
• Knowledge of adherence to Quality systems
• Detail and data oriented, with an ability to build reports to substantiate research and findings
• Able to host FDA or other regulatory auditors
• Experience with Microsoft Office suite or Google Office Suite, especially Excel and/or Sheets
• Knowledge of cosmetic industry and manufacturing processes preferred
• Ability to manage competing priorities in a fast-paced environment
• Must be able to work in a team environment, with the ability to manage suppliers & project stakeholders
• Effective interpersonal skills and good verbal/written communication skills
• Excellent time-management and organizational skills

MANSCAPED® Benefits

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.
• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.
• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.
• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.
• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.
• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind.
• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events.
• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered.
• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them.
• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.
• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.
• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze.
• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being.
• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!
• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.
• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you.
• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.