SOC Manager

About the role: The SOC Manager plays a pivotal role in ensuring that Dataprise is known as a key security partner in the successful operation of customers’ IT environments. This exciting position is responsible for overseeing the analysis, identification, and elimination of customer security alerts and events.

**Candidates must live on the East Coast**

Why Dataprise?

• Dataprise is a private equity backed company whose mission is to grow organically and inorganicallythrough the acquisition of solid performing businesses that are well aligned to our philosophies and values.
• Our mission is to delight our clients and create an outstanding people experience both internally and externally.
• We are an employee focused organization that prioritizes employee retention, satisfaction, and empowerment.
• We provide career growth opportunities through internal movement and through continuous learning, upskilling, job shadow programs, career mentors, annual training allotments, and LinkedIn Learning licenses for all employees.
• Comprehensive Wellness Program including gym membership discounts/subsidies, and Wellness Rewards opportunities.
• A commitment to Diversity, Equity, and Inclusion (DEI) through a multi-faceted DEI Program.
• A focus on work/life balance including hybrid and remote work options, 10 paid holidays and generous PTO.
• Competitive pay and a comprehensive benefits package including top-quality medical, dental, and vision coverage for you and your family + FREE telemedicine benefits, company-paid Employee Assistance Program (EAP), and 401(k) with company match.
• An opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals out there.
  

What You’ll Do:

• Manage and oversee the day to day activities of the SOC team.
• Perform and oversee security event analysis and intrusion detection including IDS/IPS Incident response, triage, incident analysis, remediation.
• Provide support for complex network environments to problem solve any issues and take ownership of unfamiliar tasks, seeing them through to completion.
• Manage first level technical resolution for security alerts and cybersecurity service requests.
• Work on investigating, resolving, and/or escalating first-level security alerts to second tier Cybersecurity Analyst.
• Provide event analysis and triage by gathering information, deriving conclusions, and driving mitigations.
• Document solutions, processes, or procedures and present in writing and verbally over the phone or in person.
• Formulate, affect, interpret, and implement management policies and operating practices related to analyzing, identifying, and eliminating customer security alerts and events.
• Carry out major assignments pertaining to successfully addressing customer security alerts and events.
• Investigate and resolve matters of significance on behalf of management pertaining to customer security alerts and events.
• Plan long-term and short-term business objectives particularly as they relate to the creation of best practices to contribute to the enhancement of the quality and efficiency of customer support.
• Grow, coach, mentor, and support personnel on their security career paths.
• Some on-call/ after hours work required.
  

What Skills & Experience You’ll Need:

• 3-5 years of Information Security and incident response experience.
• Previous experience as a Security Operations Center Manager growing and maturing SOC capabilities.
• Strong analytical and problem solving skills and the ability to exercise sound judgement on issues with significant impact on business operations.
• Strong organizational, decision making, verbal and written communication skills
• Ability to work independently with minimum supervision and to take on additional tasks as required.
• Ability to work with small teams to solve complex technical problems.
• Functional knowledge of Firewalls, Switches/Routers and Network/System Intrusion Detection or Prevention Systems (IDS/IPS).
• Prior experience as a Systems/Network Administrator, Cybersecurity Command Center Analyst, Security Analyst, Incident Response Analyst.
• Industry certifications such as: CompTIA Network+, Security+ Certifications; GIAC GCIA, GMON or GCIH; MCSE, MCSA are strongly desired.
• 24x7 NOC/SOC experience, working for a MSSP, or internal enterprise SOC teams.
• Experience with SIEM/IDS/Endpoint technologies such as Splunk, ELK, LogRhythm, Intel Security, HP Arcsight, AlienVault USM, IBM QRadar, Azure Sentinel, Crowdstrike, etc.
• Experience with common methods of exploitation, such as buffer overflows, cross-site scripting, etc.
• Programming/shell scripting experience highly desirable (PERL, Python, Java, shell scripts, PowerShell, etc.)
• Hands-on Linux experience.Can-do attitude with a calm demeanor and ability to stay poised under high-pressure situations.
• A Bachelor’s degree in Computer Science, Cyber Security, or other tech-related degree high preferred.

Compensation:

• Dataprise is committed to maintaining a positive work environment by ensuring that compensation across the Company is managed in a competitive, consistent, and fair manner. Each Dataprise employee will be compensated in line with their specific scope of responsibility, skill level, and educational background, in addition to the projected impact on the success of the Company.
• We have a comprehensive Compensation Management System which establishes the guidelines we use in making compensation decisions and is comprised of compensation policies, salary structures, salary grades, incentive target guidelines, job descriptions, and career charts.
• This position’s Salary Range(not including commission) is $130,000-$140,000(NOTE: this is the range at the national average level; specific salaries offered will be adjusted higher/lower due to the local labor market of the candidate).
  

Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!

Dataprise is an Equal Opportunity Employer.