Social Media Specialist

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

The Social Media Manager will be be instrumental in creating and maintaining a consistent and positive online presence for ZoomInfo across all social media platforms by organizing and maintaining the social calendar, monitoring and responding to brand mentions, providing customer-facing support, writing social media captions, and providing support to the broader social media and digital marketing teams.

What You’ll Do

• Organize and maintain ZoomInfo’s social media calendar, including scheduling and publishing social content
• Monitor and respond to brand mentions, escalating polarizing comments to leadership when appropriate
• Provide customer-facing support through all social channels by actively engaging with customers via social media platforms
• Write social captions for our social content calendar, including PR announcements, product launches, employee experience, and social first campaigns
• Ensure the company’s mission and vision are being effectively, and creatively, communicated to target customers using the brand’s voice and tone
• Monitor industry trends and news and identify activities that would drive brand awareness and engagement
• Track social media metrics and results. Create monthly reports and aggregate data into actionable insights to inform strategy and plans
• Evaluate new and existing channels based on the company’s needs
• Performs other duties as required/assigned by manager
• Other duties as assigned
  
  

What You’ll Bring

• 2+ years experience in a B2B SaaS organization
• Excellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences and channels
• Creative storyteller, with the ability to take complex information and translate it to a compelling narrative
• Understanding of global media landscapes, industry trends, and best practices in external communications
• Strong relationship-building skills, with the ability to engage with stakeholders, both internally and externally
• Proficiency in digital communication platforms and multimedia content approaches
  
  

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$60,800—$83,600 USD

About Us

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.