Sports Minded Marketing Manager- Entry Level

We are looking for a full-time Entry Level Marketing Manager who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well-spoken and able to present themselves to others in a professional manner.

Entry Level Marketing Manager Responsibilities:

• Interact with customers daily to inform of client products and services
• Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise
• Ensure and provide quality service to external customers
• Answer all customer inquiries in a timely and professional manner
• Process orders with high-level accuracy
• Take initiative and resolve escalations or complaints
• Maintain a positive representation of the company and associated brands at all times
• Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
• Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction
• Monitor individual progress to provide coaching opportunities and to understand employee developmental needs
• Participation in morning meetings including role-play scenarios, product knowledge, and psychology of customer service behavior training
  
  

Entry Level Marketing Manager Requirement:

• Must have great attention to detail
• Must be a team player
• Previous customer service and sales experience are a plus
• Must have strong communication skills
• Must be organized
• Must be personable and comfortable interacting with customers daily
• Desire to participate in professional development and take on new responsibilities
• Self-motivated and comfortable working both independently and as part of a team
• Customer service or customer relationship experience
• Ability to perform at a high level in a fast-paced environment
• Degree preferred
  
  

This position requires the candidate to reliably commute to the office daily, and be able to start within 2 weeks of being offered the position.

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