Sr. Manager, Employee Relations
Description
The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking a Sr. Manager, Employee Relations to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) lead and develop a team of employee relations professionals. The Sr. Manager, Employee Relations will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. This role will report directly to an Employee Relations Director and serve as a key member of the North America Employee Relations leadership team.
This is a full-time position that may require significant travel, up to 50% of the time over the course of the year to the various Amazon locations.
Key job responsibilities
Company - Amazon.com LLC
Job ID: A2694663
The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking a Sr. Manager, Employee Relations to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) lead and develop a team of employee relations professionals. The Sr. Manager, Employee Relations will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. This role will report directly to an Employee Relations Director and serve as a key member of the North America Employee Relations leadership team.
This is a full-time position that may require significant travel, up to 50% of the time over the course of the year to the various Amazon locations.
Key job responsibilities
- Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
- Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment and leadership
- Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
- Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks
- Hire & Develop the Best: Lead the development and growth of our field employee relations team
- Bachelor’s degree required
- 10+ years of relevant experience in employee relations, labor relations, labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short term assignments within Amazon employee relations
- Demonstrated experience producing executive level written materials and presenting before executive audiences
- Experience supporting large hourly workforces highly desired
- Successful record of creating, improving and executing programs at scale
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
- Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies
- Advanced degree, JD, or other specialized training in labor/employee relations
- Experience in warehousing, distribution, or logistics
- Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities
Company - Amazon.com LLC
Job ID: A2694663
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Human Resources and Information Technology -
Industries
Software Development
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