At Vantage Bank Texas, we have a passion for helping our customers, taking care of our employees, a strong commitment to diversity, building relationships and delivering exceptional customer service.
The Senior Relationship Banker is an experienced cross-trained leader who handles a wide variety of responsibilities at Vantage Bank Texas. His/her principal tasks are to open deposit accounts, consumer loans, handle customer inquiries and maintenance requests, explain the institutions products and services with an obsession in delivering an excellent customer experience. He/she assists and supports the teller line by fulfilling the teller position’s essential duties and responsibilities on an “on-demand” basis. He/she is passionate about improving customer’s lives through financial solutions offered by Vantage Bank Texas, education and advice. Services would include loans, deposits, treasury management, and all other applicable banking services. Responsible for relationship management, deposit portfolio growth and delivering an excellent client experience. Serve as a trusted advisor; collaborate with a team of product partners utilizing the One Bank Sales Strategy to understand and satisfy the clients'/prospects’ holistic business needs. He/she will support the Banking Center Manager in the successful managing of Vantage Bank Texas Banking Center sales, operations, maintenance, security, and personnel. He/she will support the Banking Center Manger to see that the banking center’s staff; adheres to regulatory and audit compliance, discover financial needs, provide tailor product-service recommendations to all customers or potential customers, while delivering an excellent customer experience.
Senior Relationship Manager provides input and feedback and supports all members of the branch team, including the Branch Manager on very complex issues or concerns. Senior Relationship Manager will own and/or support the Branch Manager with healthy interdepartmental communication on resolving customer matters, onboarding new services, and revising current services for customers
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
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