Sr. Technical Consultant
The Acoustic DemandTec Senior Technical Consultant performs a key role in driving the health, retention, and growth of Acoustic clients, by providing day-to-day solution expertise and guidance.
What You'll Do
The Essentials
🔥Delivers customer projects (new and existing customers)
🔥Partners with CSM and Sales organization
What You'll Do
- Provides enablement to partners and end customers
- Supports paid and unpaid Account Management hours
- Provides solution expertise and guidance including identification and mitigation of issues & risks
- Leads business process discovery and design, and change management requests Responsible for project management, timelines, deliverables, and status reporting Supplements customer resources with expertise on the configuration and continued use of DemandTec products
- Assist and provide input for creating / delivering 'self-help' materials for customer usage
- Provides input to QBRs and delivers updates when required
The Essentials
- Expert knowledge of DemandTec products
- Able to provide day-to-day solution expertise and guidance
- Able to manage customer implementations
- Strong communicator with strong orientation toward servicing customers
- Critical thinker and problem-solving skills
- Language: English and Spanish
- Location: UK or Poland
- Bachelor's Degree
- 3-5 years' experience in Technical Account Management / Technical Consulting
- Strong interpersonal skills
- Experience in CPG/FMCG/ Retail / Price Management
- Proven track record of successfully servicing customers and managing ongoing customer relationships
- Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial
- Proficiency with Office and CRM software
- Experience with Data Science and Database Management applications is a strong plus Readiness to travel 25% annually
🔥Delivers customer projects (new and existing customers)
🔥Partners with CSM and Sales organization
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Primary and Secondary Education and Non-profit Organizations
Referrals increase your chances of interviewing at Acoustic by 2x
See who you knowGet notified about new Senior Technical Consultant jobs in United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Consultant - CTO
Consultant - CTO
-
Solutions Consultant
Solutions Consultant
-
Solutions Consultant
Solutions Consultant
-
Implementation Consultant (Healthcare IT)
Implementation Consultant (Healthcare IT)
-
IT Procurement Consultant
IT Procurement Consultant
-
Solution Consultant
Solution Consultant
-
IT acquisition consultant
IT acquisition consultant
-
Senior Technology Consultant [28383]
Senior Technology Consultant [28383]
-
Senior Technical Consultant
Senior Technical Consultant
-
Associate Solutions Consultant
Associate Solutions Consultant
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub