Strategic Account Manager
Strategic Account Manager
KBS - Kellermeyer Bergensons Services, LLC
Oceanside, CA
See who KBS - Kellermeyer Bergensons Services, LLC has hired for this role
Pay found in job post
Retrieved from the description.
Base pay range
For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.
What are you waiting for, APPLY TODAY and join the KBS Crew!
Job Overview
Salary Range: $80-90K + incentives
Role is remote with 25-50% travel
Position Summary
The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers, leadership, and internal departments to perform required duties and responsibilities. Analyzes the key performance indicators (KPI’s) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard. Grows current business through cross-selling and up-selling other services.
Job responsibilities:
- Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts
- Responsible for managing the customer relationship and developing strategic plans to manage customer accounts(s)
- Works closely with customers to ensure the service delivery meets customer contracted requirements and ultimately established the confidence and trust that leads to overall customer satisfaction and retention
- Analyzes the key performance indicators (KPI’s) as defined by the customer and KBS to develop and/or implement action plans for areas that are sub-standard
- Grows current business through industrial engineering of clients’ scopes of work, cross-selling and up-selling other services
- Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team
- Monitor and assist with client billing and collection issues
- Conduct Quarterly Business Review (QBR) process with each assigned customer
- Understanding of operationsaccount management processes
- Sales software, CRM/ERP (Salesforce etc.) and related technology
- Ability to identify and close sales opportunities
- Interpersonal and cross functional relationship building and engagement that result in positive collectively supported positive outcomes
- Available for 50% travel domestically
- 3+ years ofstrategic, account management background
- Experience working withmultimillion dollar National accounts
- Prefer facilities services background
- Bachelor's degree or equivalent business experience required
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
Powered by JazzHR
zxP2DNYVwv
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Internet Publishing
Referrals increase your chances of interviewing at KBS - Kellermeyer Bergensons Services, LLC by 2x
See who you knowGet notified about new Strategic Account Manager jobs in Oceanside, CA.
Sign in to create job alertSimilar jobs
People also viewed
-
Commercial Lines Account Manager - Insurance - REMOTE
Commercial Lines Account Manager - Insurance - REMOTE
-
Key Account Manager – Rail Slides (Datacenter and Home Appliance)
Key Account Manager – Rail Slides (Datacenter and Home Appliance)
-
Product Development Manager: Electronics
Product Development Manager: Electronics
-
Outside Sales Account Manager - Hydraulic Service and Repair
Outside Sales Account Manager - Hydraulic Service and Repair
-
Outside Sales Account Manager - Hydraulic Service and Repair
Outside Sales Account Manager - Hydraulic Service and Repair
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More