The RealReal

Supervisor, Photography

The RealReal Phoenix, AZ

About The Role

The Photography Supervisor role is an exempt supervisory role, responsible for overseeing the development of the Photography team in partnership with the Assistant Manager. The Photography Supervisor is expected to adapt to department / business needs while maintaining a focus on team performance, training, and development.

What You Get To Do Everyday

  • Reports directly into the Assistant Manager with a dotted line to the Manager
  • Conduct both formal and informal feedback conversations to support development of the Team
  • In partnership with the Assistant Manager, hold the team accountable for meeting / exceeding department goals and demonstrating company values
  • Maintain weekly / monthly touch bases with direct and indirect managers to discuss one's growth and results
  • Work closely with Assistant Managers to address training and development opportunities within the team
  • Communicate and work closely with the Management team on a daily basis
  • Ensure ramp up goals are met weekly for new hires and authenticators being cross trained.
  • Help hold the team accountable to policy and procedure such as time and attendance
  • Communicate company initiatives and critical messages to the Authentication team
  • Maintain a high level of engagement through coaching and motivating the team on a daily basis
  • Responsible for driving team KPI’s and team engagement while running the floor
  • Empower others and delegate when able to promote individual growth
  • Build and maintain effective interdepartmental relationships

What You Bring To Role

  • Minimum 1-year production supervisory experience (+2 years preferred) required
  • Must be punctual and available to work overtime as needed
  • Basic understanding of operational metrics
  • Works well with deadlines and metrics
  • Excellent organizational skills
  • Proven ability to work quickly and effectively with very strong attention to detail
  • Proactive and able to show initiative and ideas

Compensation, Benefits, + Perks

  • Employee Stock Purchase Plan (purchase stock at discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • Unlimited Discretionary Time Off (DTO) & 10 Paid Holidays

The expected salary range for this role is $51,714.00-$65,504.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Design, Art/Creative, and Information Technology
  • Industries

    Retail Apparel and Fashion

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