Supply Chain Co-op to Hire

Position Overview

The Supply Chain Co-op at RWI Logistics is an entry-level, full-time role designed for students 6 to 12 months from graduation who are eager to apply their academic knowledge in a real-world setting. This position is ideal for those who can work full-time while taking classes and are seeking a transition to a permanent position upon graduation. The Co-op will work independently and in a team environment to perform a variety of operational duties, support projects, and initiatives that drive operational excellence and profitability.

What’s in it for You?

This "co-op to hire" role offers a unique opportunity to gain hands-on experience in the logistics and supply chain industry while completing your degree. You will work closely with experienced professionals, gain valuable industry insights, and potentially secure a permanent position upon graduation. This role is perfect for proactive students looking to launch their careers in supply chain management.

What to Expect:

• Efficient Use of TMS: Learn to utilize the Transportation Management System (TMS) to manage customer shipments, load updates, and ensure compliance with carriers. Provide accurate tracking and timely updates of shipment statuses.
• Scheduling and Coordination: Schedule and reschedule pick-up and delivery appointments for all loads. Proactively notify shippers and receivers of any changes to optimize the scheduling process and minimize disruptions.
• Communication and Collaboration: Maintain regular communication and collaboration with customer/carrier representatives to update the status of loads and meet customer service and reporting requirements.
• Issue Resolution: Identify and troubleshoot load issues, think critically, and collaborate cross-functionally to determine and implement the best course of action.
• Operational Support: Take appropriate actions to support the completion of all dispatching activities, including initiating tracking technology and escalating driver management issues to relevant parties.
• Data Integrity and Reporting: Review and report the accuracy of data for all carrier-related dispatch activities in the TMS. Ensure data integrity, including driver information, carrier dispatch contacts, and equipment types.
• Process Improvement Participation: Actively participate in business process improvement projects and initiatives, contributing to the enhancement of operational efficiency and effectiveness.
  
  
  

Ideal Candidate Profile

Educational Background: Currently pursuing a Bachelor’s Degree in Logistics, Operations Management, or a related Supply Chain/Business Logistics field. Candidates should be 6 to 12 months from graduation.

Skills And Competencies

Technical Proficiency:

• Strong proficiency in Microsoft Office Suite and the ability to quickly learn company-specific software.
• Experience using Transportation Management Systems (TMS) for load management, shipment tracking, and data entry is a plus.
  
  
  

Communication Skills:

• Exceptional verbal and written communication skills for effective interaction with internal teams, carriers, and customers.
• Able to convey information clearly, providing updates on shipments and coordinating changes with various stakeholders.
  
  
  

Problem Solving and Critical Thinking:

• Excellent critical thinking and problem-solving abilities, capable of addressing logistics issues proactively and escalating complex problems appropriately.
• Able to identify patterns or trends in logistics data that may indicate potential issues or areas for improvement.
  
  
  

Organizational and Time Management Skills:

• Strong prioritization and multitasking skills, able to handle multiple tasks simultaneously in a fast-paced, deadline-driven environment.
• Highly organized and detail-oriented, with the ability to manage and track multiple shipments efficiently.
  
  
  

Customer Service Orientation:

• Demonstrated commitment to outstanding customer service, ensuring customer needs are met promptly and efficiently.
• Able to maintain a customer-focused approach while managing the logistics processes effectively.
  
  
  

Personal Attributes

• Team Player: Thrives in a collaborative team environment, working closely with others to achieve operational objectives.
• Adaptable and Flexible: Comfortable in a dynamic work environment, able to adapt to changing priorities and handle unexpected challenges.
• Sense of Urgency: Works with urgency and precision, understanding the importance of timely delivery and operational efficiency.
  
  
  

Working Conditions And Physical Requirements

This position is performed in a general office setting. The role requires the ability to operate a computer/laptop and telephone, and the capacity to communicate effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.