We are seeking a Support Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Work with providers in advance to build their monthly schedules as well as coordinate and maintain clinician schedules to avoid overlaps.
Communicate provider schedules in advance with nursing facilities, verify and confirm prior to date of visit, including telehealth clinics.
Obtain referrals from nursing facilities, verify eligibility and prior authorization if required.
Enter new resident information and updates into the electronic health records system.
Work with nursing facilities to develop a list of residents to be served on nursing home visits.
Maintain resident tracking sheet to ensure residents are activated and then followed-up by providers.
Provide customer service to nursing facilities, providers, and other agencies.
Support chart creation/information gathering for telehealth clinics.
Qualifications
Associates degree or equivalent
Knowledge and Experience:
Medical practice operations and workflow
Computing skills to include programs (e.g., excel, word)
Familiarity and knowledge of electronic health records and telehealth technology
Medicare/Medicaid guidelines
Company Description
A full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fit!
A full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fit!
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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