Monitors Casino and associated areas via CCTV and direct observation to insure compliance with law, regulations, policy and procedure.
Responsibilities
ESSENTIAL FUNCTIONS:
Receives training in monitoring casino and associated areas via CCTV and direct observation to insure compliance with law, regulations, policy and procedures.
Monitors play for all games, distinguishing high-action, levels of play, strategy, etc.
Notes and documents discrepancies to correct house procedures or suspicious activity.
Observes adjunct casino departments such as Slots, Cage, etc.
Reviews tape for jackpots, procedure errors, patron claims, cash transactions, and previous shift incidents.
Peruses and produces reports on procedure errors, pertinent information, tape review results, and previous shift incidents.
Answers phones, gathering pertinent information from adjunct departments.
Changes tapes, placing corresponding tape in VCRs to be recorded for correct shift; rewinds tapes to be put back in retention.
Provides photos as requested by adjunct departments.
Performs floor surveillance.
Programs time and date, titling, and sequencing (keypad).
Provides overall surveillance and monitoring of all casino activities.
Surveys productivity of live games and provides high-action player analysis.
Performs other duties and responsibilities as requested.
Qualifications
Qualifications
Thorough knowledge of casino games and surveillance equipment.
Minimum age requirement is 21.
Physical Demands
Frequently standing, walking distances up to 30 ft., reaching, seeing, hearing, kneeling, fingering, handling and wrist motion.
Constantly taking direction, paying attention to details and making decisions.
Frequently sitting, twisting, eye/hand coordination, reading and writing.
Occasionally walking distances up to 1,000 ft. between departments.
Occasionally carrying documents and files up to 5 lbs.