Assist in ensuring the physical and logical security of assigned IT systems
Monitor the health, performance, and security of assigned IT systems
Assist in submitting risks and tracking of action plans related to assigned IT systems
Assist in the planning, testing, documenting, and communications as it relates to implementing changes for assigned IT systems
Assist with incident response and resolution efforts related to assigned IT systems
Mature policies, procedures, and standards and maintain documentation related to assigned IT systems
Provide after-hours support when required, including On-Call problem resolution and project-related activities.
Communicate and partner with other IT staff members to promote peer-to-peer teaming and knowledge sharing
Participate in learning and training IT staff on IT standard operational procedures and troubleshooting best practices
Ensure information sharing (i.e., provide documentation and training) with the user community as required as end-user processes and safeguards change, and during IT incidents
Perform other related duties as assigned
Required Skills/Abilities
Demonstrated knowledge of system administration, networking, security, and compliance best practices
Demonstrated analytical and problem-solving skills
Accomplished verbal and written communication skills
Excellent interpersonal skills with a proven ability to collaborate with matrix teams
Excellent organizational skills and attention to detail
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)
Able to quickly learn systems, methods, and software associated with this position
Demonstrated experience working positively with supervision as well as being disciplined in completing work when without supervision
Demonstrated project and time management skills
Ability to maintain confidentiality, work under pressure and motivate employees in an encouraging manner
Education And Experience
Associate's Degree in a business/technical discipline, a Bachelor's Degree in a business/technical discipline from an accredited college or university is preferred
Minimum of 2 years of experience focusing on the development and implementation of security best practices as it relates to information, data communications, networking, and SaaS/PaaS/IaaS systems
Minimum of 3 years of experience troubleshooting IT systems and networking components
Minimum of 3 years of experience supporting end-user communities with service excellence
Minimum of 2 IT certifications from this list CompTIA (A+, Security+, Network+, Cloud+) CISSP, CISA, CRISC, CGEIT, CISM, CSX-P, CDPSE, CCNP, CCSP, CEH, GIAC, ITIL, MCSA, MTA, VCP, PMP
Minimum of 3 years of experience working in Systems Administrator roles supporting the most current technologies and products used in the industry including Microsoft 365 PaaS (Platform as a Service)
Thanks,
Shantiraj
Manager Talent Acquisition
Email: Shanti@iquestsols.com
Desk:940-331-6071
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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