System Administrator (Linux and Windows)

We are seeking candidates who have a broad spectrum of expertise relevant to the current systems

including the configuration, deployment, installation, management, and maintenance, on all servers

(Linux/Unix, Windows, and Macintosh operating systems), Desktops (Unix, Windows, and Macintosh

operating systems), tablets, printers, copiers, scanners, and Android/Apple phones. Candidates will

also perform system administration on system boundary components, including server/ workstations/

computers, storage area network (SAN), and peripheral hardware per customer Configuration Item

(CI) Database by System, and SLA.

Additionally, our team practices and ensures a positive Customer Experience to all its end-users and

support provided. The right candidate will exemplify a positive attitude, friendly communications,

demonstrate patience, proper business attire, ensure timely response and resolutions, ensure

comprehensive documentation to tickets and all work products, meets scheduling commitments and

facilitates cross-functional activities as needed to reach a prompt resolution.

Duties and Responsibilities

• Perform operating system and firmware updates, system patches, system audits and system
  
  

backups.

• Conduct security scans using Tenable Nessus and execute domain wide system patches using HCL BigFix
• Plan, configure, maintain, and perform recovery of backup and/or secondary copy of mission
  
  

data.

• Ensure the mission data is preserved in the customer Archive as well as be able to perform
  
  

recovery from backup/secondary copy where defined by archive requirements.

• Manage user accounts and access rights to system components using a centralized access
  
  

solution.

• Provide system administration support for web hosting services maintained on the
  
  

operational networks.

• Coordinate with the customer to process account request forms and CCRs
• Provide system administration support for the consolidation and upgrade of web servers and
  
  

websites hosted within the system.

• Provide support for new data types and product processing changes; planned system
  
  

outages and recovering from unplanned system outages; setting up new test environments;

and operator monitoring.

• Support installation of operating systems, data and application migration to new servers,
  
  

decommissioning or installation of systems, load balancing, acceptance testing and

integration of new technologies.

• Perform software installation and lifecycle support for:
  
  

Commercial-Off-The-Shelf (COTS) packages (new and subsequent upgrades); open source

software packages; customer custom developed packages (new and subsequent upgrades);

standard application suites; and customer-specific applications and tools.

• Coordinate scheduled down times with the customer representative and operations lead,
  
  

adhering to customer limitations regarding downtime and SLAs; coordinate down time

requests of operational systems with the relevant Engineer, Operations, and the Systems

Lead.

• The candidate is responsible to develop, maintain and update customer-approved
  
  

specialized software tools for monitoring of the performance and uptime of systems and

documentation of assets and services.

• The candidate is responsible to perform safety inspections of equipment and environmental
  
  

conditions in customer IT data centers and workrooms and report to System Owner(s) of

findings.

• The candidate is responsible to maintain and manage meeting spaces, including assurance
  
  

of functioning teleconference software and equipment, performing room configurations, and

providing technical assistance as needed and upon request.

• The candidate is responsible to perform Web Infrastructure and Management Support
  
  

services, in accordance with standard operating procedures.

• The candidate will provide support for enterprise services by working in a DevOps
  
  

collaborative environment.

• The contractor will partner with developers and scientists to
  
  

develop, deploy, and manage enterprise services.

• The team will focus on collaboration, agile methodologies, and automation as they develop solutions implementing APIs and service-based functionality
• Automated CI/CD pipelines with security checks and software tests
• Exhibits great customer service skills, both oral and written, at all times
  
  

Required Qualifications:

• 5+ years’ experience managing an enterprise environment with Linux, Unix, Red Hat,
  
  

Windows Server 2022/2016/2012 and Windows 11/10/7

• Prior experience as a System Administrator
• Works well within a team and understands the importance of quality customer service
  
  

Preferred Qualifications:

• ITIL v3 Foundations certification
• Red Hat (ie: RHCSA, RHCE, LPIC), MCSA: Sever 2008 or 2012 certification
• Experience with HCL Bigfix and Tenable Nessus
  
  

The position is remote but subject to change per the government's request.

About Gama-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit www.gama1tech.com

GAMA-1 offers a generous and competitive benefits package, including:

• Medical, Dental, Prescription and Vision insurance (costs shared)
• 401k Retirement plan with up to 4% company match
• Employer Sponsored Life Insurance
• Employer Sponsored Short and Long-term Disability Insurance
• Voluntary Life Insurance, Basic Life and AD&D for employees and dependents
• Professional Development with tuition and training reimbursement
• Employee Recognition Program
• Identity Theft Insurance
• Pet Insurance
• Direct Deposit
• Employee Referral Program
• Metro/Parking/Transportation Subsidy
• Generous Paid Time Off program
• Paid Annual Holidays
• Telework Options for many positions
• Periodic Company Social Events
• Team-Building Events
  
  

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law.

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