Provide immediate technical support and troubleshooting, with a focus on cybersecurity, to resolve system-related issues encountered during testing and assessments.
Supporting Tests/Assessments
Ensure testing teams receive specialized technical support tailored towards cybersecurity requirements, enabling efficient execution of their tasks.
Requirements
Qualifications
Associate or Bachelor's degree in Computer Science, Information Technology, or related field.
2-4 years of experience in technical support, IT operations, system administration, application administration, and deployments.
Strong troubleshooting skills and familiarity with various operating systems and network configurations.
Excellent customer service skills and ability to thrive under pressure.
Experience
Server Administration
Implement, manage, and troubleshoot Windows Server environments (2016/2019/2022) including Active Directory and Group Policy, with a focus on cybersecurity best practices.
Manage and support Linux servers (Ubuntu, CentOS, RHEL) with stringent security measures and patch management.
Networking
Design, implement, and manage network protocols such as TCP/IP, VPN, VLAN with a cybersecurity mindset.
Troubleshoot and support physical or virtual networking devices including routers, switches, and firewalls, ensuring robust security configurations.
Applications & Cloud Services
Implement and manage Microsoft Office 365 services including Exchange Online and SharePoint Online, emphasizing cybersecurity protocols.
Support cloud platforms like Azure and AWS, ensuring stringent security configurations for services such as EC2 and Azure Active Directory.
Cybersecurity
Implement advanced security measures and perform thorough vulnerability scanning using tools like Nessus, adhering to industry standards and best practices.
Manage and support endpoint protection and intrusion detection systems, continuously monitoring and mitigating security risks.
Virtualization & Containerization
Implement and manage virtualization technologies such as VMware vSphere and Microsoft Hyper-V with a strong focus on cybersecurity measures.
Support containerization with Docker and Kubernetes, ensuring secure deployment and scaling of applications.
Scripting & Automation
Develop and maintain scripts in PowerShell and Bash for task automation and system management, integrating cybersecurity measures.
Implement automation workflows using Terraform and Ansible to enhance security posture through efficient infrastructure provisioning.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting, Software Development, and Financial Services
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