Systems Administrator/Apple/Mac/iPads
Motion Recruitment
Philadelphia, PA
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See who Motion Recruitment has hired for this role
As a Systems Administrator, you will be responsible for the administration, maintenance, and support of our IT systems, with a special emphasis on managing iPads and integrating them into our existing infrastructure. You will ensure that our Apple and Windows environments operate smoothly, securely, and efficiently.
Key Responsibilities
Key Responsibilities
- iPad Management:
- Configure, deploy, and maintain iPads, including setting up device management solutions (e.g., Apple Business Manager, Mobile Device Management).
- Troubleshoot and resolve issues related to iPads, including connectivity, application problems, and user configurations.
- Develop and implement policies for iPad usage, security, and app management.
- Apple Environment Administration:
- Administer and support macOS systems, including software installation, updates, and user account management.
- Manage Apple hardware, including Macs, iPads, and other Apple devices, ensuring they integrate seamlessly with our network and services.
- Provide technical support and training for users on macOS and iOS platforms.
- Windows Environment Administration:
- Oversee the management of Windows servers and workstations, including configuration, patch management, and performance monitoring.
- Troubleshoot and resolve issues related to Windows operating systems and applications.
- Ensure integration and compatibility between Windows and Apple devices within the network.
- System Maintenance and Support:
- Monitor and maintain system performance, reliability, and security across both Apple and Windows environments.
- Implement and manage backups, disaster recovery plans, and data protection strategies.
- Collaborate with IT teams to plan and execute system upgrades, migrations, and other infrastructure changes.
- User Support and Training:
- Provide technical support to end-users, including diagnosing and resolving hardware and software issues.
- Develop and deliver training materials and sessions to enhance user proficiency with Apple and Windows systems.
- Documentation and Reporting:
- Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
- Generate regular reports on system performance, incidents, and resolution metrics.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Proven experience in managing iPads, macOS, and Windows environments.
- Strong familiarity with Apple Business Manager and Mobile Device Management (MDM) solutions.
- Experience with Windows Server administration and Windows operating systems.
- Excellent troubleshooting skills and the ability to resolve technical issues efficiently.
- Strong interpersonal skills with the ability to communicate effectively with both technical and non-technical users.
- Relevant certifications (e.g., Apple Certified Support Professional, Microsoft Certified: Windows Server Fundamentals) are a plus.
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous paid time off and holidays.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Staffing and Recruiting
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