Systems Administrator

Description:

The Systems Administrator is responsible for testing, implementing, maintaining, and supporting moderately complex components of the systems infrastructure and the associated tools. You will provide issue and problem resolution for moderately complex issues and perform disaster recovery exercises associated with Infrastructure Tools. You will collaborate with customers, business partners, and engineering teams to develop, implement, and support appropriate IT solutions.

• Monitoring multiple ticket/change queues

• Works on small to large, moderately complex assignments

• Works with a team of system engineers to support solutions to meet business goals

• Monitoring of system events providing initial service remediation efforts related to events generated on multi-platform applications

• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing the impact of issues

• Implementation of change tasks, including patch deployments, software deployments, and application upgrades

• Implementation of standard request fulfillment activities, including server builds, system adjustments and decommissioning activities

• Serve as an internal escalation point within operations

• Analysis and transition of tasks between teams within Platform Services

• Utilize an interactive job submission application tool

• Follows operational best practices and standard operating procedures for deployment, support, break-fix, and systems management

• Creation and maintenance of documentation as it pertains to transitioned tasks

• Create, document, and maintain global processes as they pertain to Platform Services

• Make recommendations and implement improvements for the Platform Services department

• Makes recommendations for new procedures and processes for the department

• Normally receives minimal instruction on day-to-day work and general instructions on new assignments

Required

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

• Must be committed to incorporating security into all decisions and daily job responsibilities

• Minimum 2 years of system administration experience with Windows server 2012 – 2019

• Knowledge of Windows server technologies, including Active Directory, DNS and DHCP

• Strong analytical skills/root cause analysis skills

• Understanding the operating system theory, core infrastructure, 3rd party software products, and client/server hardware components.

• Experience with installing system patches

Preferred

• Associate degree or higher in Computer Science, Computer Information Systems or Management Information Systems, plus two or more years of related work experience

• Minimum 6 months of system administration experience with UNIX and Linux server technologies

• Experience with system management tools including WSUS, SCCM, SCOM and SCORCH

• Experience packaging Windows applications using SCCM

• Certifications or experience with virtual infrastructures such as VMware

• Certifications or experience in cloud infrastructures such as Azure and AWS

• Basic experience of working with middleware software such as Weblogic and Tomcat

• Knowledge of the Agile methodology and tools like Jira and Confluence

• Experience with Office 365

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