Systems Administrator

Required Skills & Experience

• 5+ years of experience as a desktop support technician
• Troubleshooting hardware & software issues
• Understanding of DNS and DHCP and basic networking knowledge (know what an IP range, subnet and VLANS are - basic knowledge not hands on experience)
• Basic server experience
• connectivity of severs Active Directory and Office 365 administration skills
• Add licenses for new users, add multi factor licenses and set up and configure authentication
• Previous experience providing remote support and remoting into users computers using a remote support control tool
• Experience using an enterprise level ticketing system
• Company uses ManageEngine

Nice to Have Skills & Experience

• Experience installing 3D design software such as: Solid Works, AutoDesk, Mat Lab, and Adobe
• Experience with NetBackup Experience configuring and maintaining Isolon storage

Job Description

A large manufacturing client is looking for a Level 2/3 Desktop Technician to work onsite 5 days a week at their Camden, NJ location. This person will be supporting a Windows/Office 365 environment and will respond to incoming tickets through ManageEngine resolving/troubleshooting any hardware and software related issues. The individual will complete 15-20 tickets daily dealing with a range of issues such as: adding new users to AD, password resets, setting up new users email accounts, network connectivity issues, setting up multi factor authentication etc.