Systems Administrator III

Job Description

Systems Administrator III - Performs computer systems analysis work as an MS Windows/Linux Administrator for the State of Texas HHSC TIERS operational infrastructure department and reports to the Manager of TIERS Data Center Services. Work involves coordinating the planning, budgeting, and analysis of Linux/Windows operating systems administration, procedures, and problems to automate processing or to improve existing system infrastructures. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Experience with cloud services providers and administration of cloud services (AWS preferred).

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy. Performs other tasks and duties as assigned.

Coordinates the planning, architecture and support of the TIERS systems infrastructure. This includes the implementation and configurations of hardware and software components to meet the needs of the organization and monitors the performance of these systems. Collaboration with TIERS Operations and Application teams to ensure infrastructures are effectively deployed to support the TIERS systems. (25%)

Provides senior-level Linux and Windows system administration for servers in a high-availability environment. Provides network and storage administration related to Windows and Linux platforms. Provides configuration and upgrade support for a wide variety of applications and services on these servers, including but not limited to LDAP/Windows Active Directory, DNS, Microsoft SQL Server, Hypervisor experience with VMware, printer services and backup services. (25%)

Plans and coordinates server maintenance activities with TIERS Data Center Contractor, VMWare Tools, including security patching and other activities related to the TIERS Security Program. (10%)

Administers security controls and hardening within TIERS; implements security control plan of actions, corrective actions, implementation of security controls, remediations. Responds to system and security audits and association evidence controls are implemented. Assists agency security in maintaining suite of security tools. (10%)

Provides server and application support on a 24X7 on-call basis and on a rotating schedule basis; provides support to applications team in installation, configuration and troubleshooting of various applications in TIERS (Cognos, Informatica, Kofax, Adobe Experience Manager, BMC products and various monitoring tools.) (20%)

Analyzes and troubleshoots WINDOWS and LINUX system problems and provides consultation on complex projects. (5%)

Opens and responds to change and work requests from the TIERS Operations ticketing system. (5%)

Knowledge Skills Abilities

High level knowledge and experience of network facilities and data processing techniques, of computer hardware and software, of network operating system and security software, performance monitoring and capacity management tools.

Solid knowledge and experience using LDAP/Windows Active Directory/DNS/GPO, Microsoft SQL Server and VMware.

Knowledge and experience of Windows Server Administration (Group Policy, Kerberos, NTLM, TCP/IP, WINS, DNS, DHCP, PXE), Linux, Network Administration, IT Governance, and Security/Privacy policies and tools.

In-depth knowledge of Active Directory, LDAP, DNS, Domain Infrastructure management and Microsoft SQL Server.

Ability to direct and organize work activities.

Ability to identify problems/issues, analyze and evaluate alternatives and recommend/implement effective solutions.

Ability to prepare concise written reports appropriate to the audience.

Ability to communicate effectively verbally and in writing.

Ability to develop and maintain effective working relationships.

Cloud systems administration - AWS preferred.

Registration Or Licensure Requirements

VMware vCenter/VMs design, implementation and administration - Preferred

ITIL Foundation Certification preferred.

Windows/Linux certifications are preferred.

Security certifications are preferred.

Initial Selection Criteria

Experience with Linux server administration preferred.

Experience with Windows server administration.

Experience administering Microsoft Active Directory (AD), Domain Name System (DNS) and Group Policy Objects (GPO) are preferred.

Additional Information

N/A

MOS Code

25B, IT, 275, 0171, 3D0X2

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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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