Opening Date/Time:09/17/2024 12:00AM Central TimeClosing Date/Time09/30/2024 11:59PM Central Time Salary (Monthly):$4,517.00 - $5,638.00 Salary (Annually):$54,204.00 - $67,656.00 Job Type:Full-Time City, State Location:Nashville, TNDepartmentFinance and Administration
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, BUSINESS SOLUTIONS DELIVERY DIVISION, DAVIDSON COUNTY
This position requires CJIS fingerprints. This position also requires a criminal background check. Therefore, you may be required to provide information about your criminal history to be considered for this position. This position supports Military TEMA and requires team members to provide 24/7 operational support and respond rapidly during disaster events.
This position is designed as hybrid.
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of experience in the configuration, maintenance and replacement of enterprise systems, including the maintenance of server hardware and operating systems, or the ongoing operation and support of application software running in an enterprise environment.
Substitution of a Specific Associates Degree for the Required Bachelor's degree: An Information Technology associate's degree may be substituted for the required Bachelor¿s degree.
Substitution of Education for Experience: Any graduate coursework in Information Technology may substitute for the required experience on a year-for-year basis to a maximum substitution of one year.
Substitution of Experience for Education: Experience in the configuration, maintenance and replacement of enterprise system hardware, operating systems, or the ongoing operation and support of application software may substitute for the required education on a year-for-year basis to a maximum of four years.
Necessary Special Qualifications: None.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Overview
Summary: Under general supervision, performs enterprise systems technical support work of average difficulty.
Distinguishing Features: The Systems Administrator-Intermediate is the entry-level class in the Systems Administrator sub-series. An employee in this class functions in a working capacity to perform systems administration duties, configures, maintains, and performs reporting on systems. This class differs from the Systems Administrator-Advanced in that incumbents of the latter perform complex systems administration duties in analyzing system logs and researching failure codes for resolutions and implementing solution.
Responsibilities
Getting Information:
Monitors and responds to incidents using the problem management database.
Monitor Processes, Materials, Or Surroundings
Monitors systems log failure codes and researches resolutions.
Monitors Storage Area Network Tools that manages the arrays configuration and reporting tools.
Monitors the health of Hosts and Virtual Guests for potential issues, notify and suggest solutions for resolution.
Developing Objectives And Strategies
Serves as part of the IT Infrastructure Team in developing and implementing next generation backup systems¿ architectures around backup products.
Interacting With Computers
Assists in adding network attached storage (NAS) and Storage Area Network space.
Assists in configuration of Network Attached Storage for Network File Shares (NFS) and Common Internet File System (CIFS).
Assists in connecting and monitoring fiber channel connectivity using fiber switches.
Assists in setting up Storage Area Network(SAN) to include Raid groups across the disks to adhere to vendors best practice across different disk types.
Assists Administrators in setting backup clients and performing recoveries.
Assists in working with Enterprise Backup Solutions in an Enterprise Environment.
Maintains Enterprise tape libraries and maintains tape robots.
Assists server administrators on loading proper backup clients for the operating system on the supported server.
Assists Agencies with all backup environments to include non-enterprise supported tape libraries and tape drives.
Assists backup personnel with loading backup tapes in all respective tape drives and robotic libraries.
Configures tapes to be used in enterprise library by using enterprise backup best practices.
Assists in configuring server and data backup to adhere to state methods.
Assists in using server and data backup support tools to provide backup reports and ensure all backups are completed.
Assists server Administrator in managing and provisioning storage within the Server Operating System.
Assists in server and data backup support issues.
Assists in the maintenance of Enterprise server and data Backup solution for enterprise environment.
Assists in Maintaining Operating Systems in which Enterprise solutions reside.
Configures, maintains, and performs reporting on Data Domain storages for Enterprise Backup Environment.
Uses IT Best Practices for administering Operating Systems and Virtualization technologies and backup devices and components.
Assists in the maintenance and configuration of enterprise Backup network.
Assists in troubleshooting server and data backup client routing and server/data center firewall issues.
Assists in the Configuration of disk pools, storage groups, storage units, volume units, and robotic libraries.
Assists in the installation of Storage Area Networks(SAN) to include Raid groups across the disks to adhere to vendors best practice across different disk types.
Utilizes Virtual Operating System console to assist in troubleshooting issues, review logs, and manage the virtual environment.
Creates virtual machines, modify existing virtual machines, manage virtual machines and configure virtual machines base on customer requests or performance needs.
Communicating With Persons Outside Organization
Interacts routinely with vendors website to properly send off and return tape containers.
Assists in setting up server and data backup rotations and shipping offsite to outside vendors.
Communicating With Supervisors, Peers, Or Subordinates
Coordinates communications between server and data backup staff and support groups to resolve issues, and to assist in escalating issues to advanced backup team members.
Competencies (KSA's)
Competencies
Technical Learning
Decision Quality
Functional/Technical Competency
Problem Solving
Organizing
Planning
Time Management
Standing Alone
Customer Focus
Integrity and Trust
Knowledge
Knowledge of enterprise servers
Knowledge of systems log
Knowledge of systems tools
Knowledge of array configuration
Knowledge of network attached storage (NAS)
Knowledge of storage area network
Knowledge of file share
Knowledge of common internet files system (CIFS)
Knowledge of fiber channel connectivity
Knowledge of fiber switches
Knowledge of raid groups
Knowledge of systems backup and recovery
Knowledge of tape libraries and robots
Knowledge of server operating system
Knowledge of storage provisioning
Knowledge of data domain storage
Knowledge of virtualization technology
Knowledge of firewalls
Knowledge of disk pools
Knowledge of storage groups
Knowledge of virtual operating systems console
Skills
Active Listening
Troubleshooting
Learning Strategies
Equipment Maintenance
Installation
Abilities
Deductive Reasoning
Oral Comprehension
Oral Expression
Problem Sensitivity
Written Comprehension
Written Expression
Dynamic Strength
Static Strength
Tools & Equipment
Computer
Cell Phone
Telephone
Printer
Broadband Internet
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
Agencies may allow an exception based on other factors.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Government Administration
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