If you are within 30 miles of Chaska the position is Hybrid - 3 days on-site. Outside of 30 miles position is totally remote.
The Technical Project Coordinator will be involved with supporting projects. The key responsibility of this role is to support Vendor Partners on site performing services by making status calls or by taking calls and being the first level for escalations. This role will be tasked with thoroughly documenting and/or overseeing site status while Technicians are on site, along with reviewing deliverables prior to releasing the Technicians. This position will need to ensure all status communications are handed off to the Project Manager each day.
Overall, this role will work on a wide range of activities related to project success. This role will assist in process, documentation, and help drive improvements and efficiencies. This position will work with Project Managers as well as other departments to document and accurately provide project statuses. Lastly, this role will attend project meetings when directed, providing project reporting and analysis and recommendations on issues.
Project Oversight
Specific Duties and Responsibilities:
Ensuring each Technician is in route to be on time
Validating that the Technician understands the state of work and has all necessary equipment, materials, and tools
Validate that all equipment and or materials are on site and that the Technician has access
Ensure Technicians are staying on schedule and that deadlines are met
Be the first point of escalation to the Technician
Make decisions around Vendor Partner’s work onsite as it relates to customer expectations
Administrative Tasks
Prioritize issues based on business impact to the customer and Service Level Agreement
Track Issues/Tasks/Action Items with Vendor Partner based on project needs
Coordination/tracking of tasks with team
Document Support/Coordination using various systems
Provide project plan updates to Project Managers and/or customers
Create Weekly Status Reports for Project Manager and/or customer
Deliverables review and tracking between the Technical Project Coordinator team and Project Management teams
Qualifications And Experience Required
High School diploma required, Bachelor's Degree preferred, or equivalent related experience
Minimum 2 years relevant business experience
Prefer prior experience or familiarity with ERP software applications
Prefer prior experience in Project Coordination
Prior experience with using FieldPoint preferred
Able to work in a variety of systems, FieldPoint, SharePoint, and Excel as per customer/project agreements
Proficiency in the Microsoft Suite tools
Intermediate to Advanced Excel skills
Ability to communicate effectively across multiple departments
Ability to accurately track, troubleshoot and problem solve
Enthusiastic with exceptional organizational skills
Any relevant certifications a plus
For more information please contact Tom Mazzulla at tmazzulla@itechsolutions.com Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
Seniority level
Associate
Employment type
Contract
Job function
Project Management and Information Technology
Industries
IT Services and IT Consulting
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