Technical Lead / Project Manager

About Us: HyerTek is a Washington-based technology company, delivering innovative and customized solutions to federal government clients and commercial enterprises. Our expertise spans data analytics, cloud computing, collaboration, human-centered design, and training.

About Us (Really): Now that the official introduction is out of the way, let's get to the things you care about and want in an employer. We know the phrase "rapidly growing" is overused in the Small Business world, but with us, it's the truth. Founded in 2016, we've climbed our way from a one-man show to being a recognized, reputable name across multiple federal agencies.

What does that mean for you? You'll be joining a company that has the maturity to give you the resources for success, while being small enough that you are able to make significant contributions without having to climb corporate ladders. Furthermore, you'll be under the direction of a leadership team who actually practice what they preach and aren't afraid to get their hands dirty. In other words, no Mystery CEO who is out of touch with the company and its people. You'll have support from the top and extra hands when you need them.

Total Rewards at HyerTek: We care about the wellbeing of our people, and we've curated a competitive benefits package including various medical, dental, and vision plan options based on you and your family's needs. We also offer a 401k plan with up to a 4% employer match. Optional offerings include short and long-term disability benefits, life insurance, and additional coverage options. Our workdays are generally very flexible to help employees take care of themselves (because doctor visits are always in the middle of the day, right?). We also provide 3 weeks of paid time-off plans and 10 paid holidays. Oh, and did we mention our incentive program for achieving professional and technical certifications?

About the Role: We are seeking a highly motivated and detail-oriented Technical Lead / Project Manager to support our federal client. Our ideal candidate is well versed in maintaining and administering complex knowledge management platforms. In this role, you will oversee the client's comprehensive systems development and website operations.

Position: Technical Lead / Project Manager

Location: This is a Remote position, however candidates located in the Washington DC area or East Coast are strongly preferred.

• This role is contingent upon contract award
  
  

Key Responsibilities

• Manage a team of development resources including the planning/scheduling, training, and mentorship to personnel, ensuring proper resourcing, and status reporting to federal customers.
• Lead project management activities in adherence with the defined Project Management Plan (PMP) encompassing staffing, progress reports, documentation, and deliverables.
• Plan, direct, and coordinate all development and sustainment activities for a Cloud based server, ensuring the platform follows security regulations.
• Oversee the 24/7 proactive monitoring and tech support team for all outages that affect the availability of cloud services.
• Ensure that projects are completed on time and according to quality standards, facilitating communication upward and across project team including project status, justifications for variances and technical information.
• Develop and specify standards, methods, or procedures to determine product quality or release readiness.
• Manage administrative policies and procedures manual for the customer.
• Guide the process of securing and maintaining the license and authority for control of the customer's website.
• Ensure proper function of all website operations, including content migration, management, design, and maintenance.
• Oversee the improvement and maintenance of the LMS and ensure that the LMS facilitates training delivery across a variety of modes.
• Investigate problems and develop disposition and recommend corrective actions.
• Build and maintain relationships with stakeholders and IT personnel, ensuring full partnership on projects whose success depends on client IT involvement.
  
  

Required Qualifications

• Bachelor's degree in computer science, engineering, or a related field.
• 10+ years in technical project management, particularly in cloud-based web hosting projects.
• Strong understanding of cloud technologies, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).
• Proficiency in project management tools and methodologies, such as Agile or Scrum.
• Leadership experience in building public facing knowledge management platforms, built on e-learning technologies such as Adobe Education Manager.
• Excellent leadership, communication, and interpersonal skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and thrive in a fast-paced environment.
• Certification in project management (e.g., PMP, Prince2) is a plus.
• Familiarity with web hosting platforms, such as AWS, Azure, or Google Cloud Platform, and related services (e.g., AWS Lambda, EC2, S3).
• Experience reviewing business needs, researching potential solutions, and providing solid process and technical recommendations.
  
  

Equal Opportunity Employer

HyerTek is an Equal Opportunity Employer. All employment decisions will be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

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