The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Work to support customers on all parts of their ServiceNow Cloud journey, whether helping with planning and provisioning, scaling, or operating at scale
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Develop client partner relationships
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
5+ years of pre-sales solution consulting or sales engineering experience
Proficiency with ITAM or ITOM solutions
Proficiency with public cloud providers such as AWS, Azure, and GCP
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Travel, as necessary
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Outsourcing and Offshoring Consulting
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