Technical Solution Consultant

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets

Work to support customers on all parts of their ServiceNow Cloud journey, whether helping with planning and provisioning, scaling, or operating at scale

Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

Develop client partner relationships

Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

5+ years of pre-sales solution consulting or sales engineering experience

Proficiency with ITAM or ITOM solutions

Proficiency with public cloud providers such as AWS, Azure, and GCP

Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

Experience working collaboratively with product management, product marketing, partners, and professional services

Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence

Travel, as necessary

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