Technical Support Specialist

**No C2C**

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IT Support Engineer

PR: $22.50 -$25/hr

Contract length: 4 months

Extension: Potential to extend or convert.

Onsite/Remote: 4 days onsite, 1 day remote

Location: Englewood, CO, 80112

Years of experience: 3 plus

Must Haves:

• 3+ years’ setup, configuration, and troubleshooting of desktop/notebook/tablet hardware and software (Windows 10)
• Desktop application packaging and distribution using Microsoft System Center Configuration Manager(SCCM) (need experience using SCCM to image computers)
• Knowledge of TCP/IP networking and related network services
• Excellent written, verbal communication skills, and Customer service and professionalism skills
• Knowledge of Active Directory
• Experience managing remote desktop connectivity (RDP) and Microsoft Terminal Services

Nice to Have

• Experience working in an Agile environment
• Previous experience in the Mortgage Banking industry
• Experience with application virtualization and/or VDI
• Desktop patching using Microsoft System Center Configuration Manager
• Experience with Cherwell, ServiceNow, or similar.
• Experience supporting Microsoft Office on-premises & Office 365 support specifically Outlook, Exchange online, TEAMs

Day to Day:

• Essentially Desktop and Hardware Support at their office in Englewood.

Other candidates: No other candidates, We have an exclusive.

Interview Process:

1 - Virtual Interview with Hiring Manager. (1 hour)