Technical Writer

Job Description

Company: Space Coast Credit Union

Title: IT Tech Writer II

Duration: 6 month contract to hire

Location: Hybrid / on-site in Melbourne -OR- Miramar

Qualifications

• Bachelor's Degree in appropriate field of study or equivalent work experience required.
• 3-5 years of technical writing experience required. Technical Writer for an IT organization preferred.

Responsibilities

• Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles.
• Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation.
• Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates.
• Disseminate technical information in easy-to-understand language for a non-technical audience.
• Write documentation for internal teams such as developers, network engineers, and IT technicians.
• Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production.
• Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.