Telehealth Nurse (LPN/LVN)

CopilotIQ is perhaps the most exciting company at the intersection of technology and healthcare. CopilotIQ is transforming care for seniors with chronic conditions including diabetes and high blood pressure. Our vision is to add five great years to the lives of a million members, by transforming how we care for chronic conditions including diabetes and hypertension. Much like a pilot has a computer and person sitting next to them to ensure they stay safe, we believe every patient deserves to have someone watching over them and ensuring they are healthy.

Join our team at CopilotIQ, to help transform the way healthcare is provided to patients with chronic conditions. Remote Patient Monitoring is the next generation, giving our patients the ability to interact with their care team from the comfort and safety of their homes.

What is the Telehealth Nurse role?

We are seeking nurses (LPN/LVN) to provide outstanding care to members with diseases such as hypertension and diabetes through remote patient monitoring. The Telehealth Nurse will support members through regular phone visits during which they will discuss how to make progress towards goals, medical and lifestyle education, and how to manage chronic conditions.

This position offers full-time hours (Monday through Friday 8:30am-5pm local time), benefits, and the ability to work from home.

What you’ll be doing:

• Perform regular telehealth calls to a dedicated panel of members.
• Accurately and confidently provide medical, diet, and wellness education to members.
• Ensure accurate and timely documentation.
• Maintain good member/nurse rapport.
• Ability to perform high quality, high volume calls.
• Escalate members to our Provider team as needed.
• Provide device support and troubleshooting in a professional, knowledgeable manner.
• Provide support and encouragement as indicated.
• Maintain a good rapport with members, nursing team, and providers.
• As a member of our team, foster and grow a culture of kindness, compassion, and mutual respect.
• Assist with special projects and other assignments as needed.
  
  

What you’ll bring:

• Must have a current, active, unrestricted LPN/RN multi-state compact license in a nursing compact state and be in good standing with the Board of Registered Nurses.
• A minimum of 2 years hands on nursing experience is required; telehealth and chronic care management experience is strongly preferred.
• EHR experience, specifically AthenaHealth, is a plus.
• Comfortable working on a computer; experience navigating through multiple computer applications while on calls; Macbook experience is a plus.
• Must have reliable high-speed internet.
• Strong time management skills and self-motivation.
• Must be a quick learner in a fast paced, changing environment.
• Professional and effective communication style that translates across all members of the team and members.
• An attitude and work ethic that meets the core values and goals of CopilotIQ.
• Self-motivated and able to work well independently.
• A willingness to jump in and help where needed to ensure team success.