Telephony/Connectivity Triage Engineer
Tata Consultancy Services
Mountain View, CA
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Job Title
Telephony/Connectivity Triage Engineer
Relevant Experience
(in Yrs)
5+ years
Must Have Technical/Functional Skills
Education and Qualifications
Job Description:
The role is to support the team with triaging the bugs coming in from the users which involves log analysis, building automation scripts.
General Responsibilities
Good written and verbal communication skills
Education
Bachelor’s
Telephony/Connectivity Triage Engineer
Relevant Experience
(in Yrs)
5+ years
Must Have Technical/Functional Skills
- Android telephony log analysis i.e Voice/VoLTE, data, SMS/MMS log analysis
- Understanding of Modem layer i.e. L1, L2, L3, RLP, RRC, NAS
- Basic call processing using modem logs.
- Automation tools dev. Experience in Python
- Understanding of Android/iPhone OS and features
- Android/iOS OS/Build Testing experience
Education and Qualifications
- B.S in Computer Engineering, Electrical Engineering, or equivalent experience
- 5+ years hands-on experience in bug analysis and triaging
- Excellent communication and coordination skills
Job Description:
The role is to support the team with triaging the bugs coming in from the users which involves log analysis, building automation scripts.
General Responsibilities
- Android telephony log analysis i.e Voice/VoLTE, data, SMS/MMS log analysis
- Understanding of Modem layer i.e. L1, L2, L3, RLP, RRC, NAS
- Basic call processing using modem logs.
- Automation tools dev. Experience in Python
Good written and verbal communication skills
Education
Bachelor’s
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Engineering and Information Technology -
Industries
IT Services and IT Consulting
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