Bilingual Training Manager
Bilingual Training Manager
TAG Heuer
Las Vegas Metropolitan Area
See who TAG Heuer has hired for this role
TAG Heuer provided pay range
This range is provided by TAG Heuer. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Additional compensation types
Annual Bonus
TAG Heuer: The Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.
Our slogan #NowIsTheTime is more than a claim - it is a mindset. If you like challenges, out-of-the-box thinking and teamwork, there is an opportunity for you as we are looking for a highly motivated Training Manager.
Position Summary:
Reporting to the Training Director of the Americas, you are responsible to deliver outstanding training sessions for Boutique Managers, Account Executives and Area Sales Managers. You will drive adoption and utilization for both wholesale and retail channels according to the global and regional training strategies. You are the central link to several other departments to influence and represent the customer experience, the brand, and product training needs.
Main Responsibilities:
- In collaboration with HQ and local teams, you will assess the landscape to identify the best retail practices to drive excellence in customer experience
- Design and deliver training sessions within priority and focused markets (online and offline) that encourages and educates both local trainers and boutique staff
- Partner with Commercial Team to identify product knowledge needs and collaborate to deliver appropriate training
- Monthly and weekly Analysis reporting
- Management of E-learning platform key performance indicators including communication to all channels per learner per POS.
- Digital learning platform technical support for all users
- Support TAG Heuer Onboarding Program, partnering with Key Managers for enrollment to the digital platform and any additional training needs.
- Coordinate venue/travel logistics for all in-person trainings. Work with LVMH Travel and TAG Heuer Americas Finance Team
- Build, lead, and analyze operational training documents (registration, attendance, and surveys) for all trainings both virtual and in-person.
- Lead one of the following Areas of Responsibility: Brand & Product, Customer Experience, Wholesale
Profile:
- Creative when it comes to training didactic, content design, and delivery offline and online.
- A retail expert who embodies best practices because you possess in-depth knowledge of the retail world and its codes and have experience of training boutique staff on all aspects of an exceptional customer experience.
- Have a true passion for people and learning, while encouraging others
- Hardworking and promote a positive and engaging environment within your team, as well as in training sessions.
- Your love for speaking publicly in front of others and communicating with different audiences comes naturally for you
- Have an eye for detail and know how to take the vital initiatives to advance your projects in a dynamic environment
- Understanding of mobile platform applications
Knowledge, Skills, and Abilities:
- Proficient in English and Spanish required; knowledge of Portuguese or any other language is a plus
- 70% of travel both international & domestic
- 5 years’ experience in retail and/or retail training, experience in luxury retail preferred.
- Detail oriented and strategic with excellent planning skills
- Organized, good communicator, energetic and business oriented.
- MS Office - Excel, PowerPoint
- Experience with PowerBI
Employee benefits: At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more.
Equal Employment Opportunity
Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Training -
Industries
Retail, Professional Training and Coaching, and Wholesale
Referrals increase your chances of interviewing at TAG Heuer by 2x
See who you knowFeatured Benefits
Inferred from the description for this job
-
Medical insurance -
Vision insurance -
Dental insurance -
401(k) -
Paid maternity leave -
Paid paternity leave -
Disability insurance
Get notified about new Training Manager jobs in Las Vegas Metropolitan Area.
Sign in to create job alertSimilar jobs
People also viewed
-
Retail Assistant General Manager- Las Vegas North 6157, Las Vegas, NV
Retail Assistant General Manager- Las Vegas North 6157, Las Vegas, NV
-
Store Manager - Las Vegas Outlet
Store Manager - Las Vegas Outlet
-
Assistant Store Manager - Kay Jewelers - Miracle Mile Shops
Assistant Store Manager - Kay Jewelers - Miracle Mile Shops
-
ALEXANDER MCQUEEN Assistant Store Director, Las Vegas Wynn
ALEXANDER MCQUEEN Assistant Store Director, Las Vegas Wynn
-
store manager
store manager
-
General Manager, A|X Forum Shops
General Manager, A|X Forum Shops
-
Store Manager- Las Vegas Shops at Crystal
Store Manager- Las Vegas Shops at Crystal
-
Assistant Store Manager
Assistant Store Manager
-
Assistant Store Manager
Assistant Store Manager
-
Assistant Store Manager
Assistant Store Manager
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More