FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
FTI Consulting, Inc., a $3.0B public company, is looking for mission-focused, strategic and process-minded individual to help manage the company's global corporate travel program. The role of the Travel Manager is essential to ensure a seamless experience for travelers while adhering to FTI Consulting's policies. This role is responsible for managing all aspects of travel, sourcing, operations and service delivery. This individual will report to the Director of Global Travel on a day to day basis.
What You'll Do
Support contract/agreement development, negotiations, of travel related spend to include,airlines, hotels, car rental, ground transportation. Responsible for implementing and monitoring compliance with agreed upon contracts.
Work with global travel management team to provide a consistent travel experience across all country locations with firm approved suppliers.
Work with corporate travel agency to resolve operational issues.
Monitor travel and expense related policy and recommend strategies to improve policy and compliance.
Support RFP, RFI processes, supplier evaluations and selection, account management and supplier performance reviews.
Benchmark, analyze, monitor and report on travel expenditures and support delivery of Leadership reports.
Provide strategic sourcing and payment support for all travel-related initiatives including meetings and events.
Work with travel team to:
Explore opportunities to enhance employee experience.
Understand and anticipate employee needs and travel preferences.
Respond quickly and proactively to travel requests.
Resolve issues/complaints.
Assist with duty of care initiatives.
Support travel related communications to the company which includes managing internal travel site and employee trainings.
Maintain industry certifications by attending annual conventions or local meetings, as necessary.
Basic Qualifications
What You'll Need to Succeed
5 years' post graduate experience in the corporate travel industry; procurement and operations.
Bachelor's Degree or equivalent experience.
Ability to travel to clients and FTI office(s) as needed.
Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
Preferred Qualifications
Previous experience in negotiating travel vendor contracts (air, hotel & car).
Project management/implementation experience with travel systems (OBT, TMC, etc.).
Meeting planning/support experience.
Proficient in MS Office programs.
Travel industry certification preferred.
Extensive knowledge of corporate business travel practices and marketplace with relevant experience related to identifying, implementing and managing a third party travel administrator{s} in a global environment.
Extensive customer service experience supporting traveler requests and issues; seeing them through resolution.
Ability to work with large amounts of data and report actionable recommendations to improve travel program.
Extensive knowledge of conference & event program design, sourcing, and contracting.
Strong knowledge of strategic sourcing principles, theories and processes.
Experience with developing and implementing strategies to enhance the employee experience.
Experience with corporate card administration.
Strong project management, process development and data modeling/analysis skills.
Proven effective cross-functional business team experience required.
Strong communication and negotiation skills with the ability to effect strategic direction.
Our Benefits
Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:
Competitive total compensation, including bonus earning potential
Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
Generous paid time off and holidays
Company matched 401(k) retirement savings plan
Potential for flexible work arrangements
Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
Family care benefits, including back-up child/elder care
Employee wellness platform
Employee recognition programs
Paid time off for volunteering in your community
Corporate matching for charitable donations most important to you
Make an impact in our communities through company sponsored pro bono work
Professional development and certification programs
Free in-office snacks and drinks
Free smartphone and cellular plan (if applicable)
FTI Perks & Discounts at retailers and businesses
Upscale offices close to public transportation
About FTI Consulting
FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn .
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Business Consulting and Services
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