Travel Repair Technician (HYBRID WITH REQUIRED TRAVEL)

About Our Company:  

InBody is a worldwide leader in the health metrics field, revolutionizing the industry with innovative technology and devices. InBody’s products are trusted by top research facilities, fitness centers, hospitals, and health centers around the world because of their accuracy, reproducibility, and ease-of-use.  

We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.  

  

About the Role:  

We are looking for a Travel Repair Technician to perform general maintenance of InBody products both onsite in our Cerritos office and also at client locations and to perform troubleshooting and basic repairs. You will be responsible for providing technical solutions regarding operational and troubleshooting aspects to our clients located in multiple sites across the United States. This will include interpreting diagnostic reports, troubleshooting hardware and software problems, preparing reports and invoices, and discussing progress with clients. Being self-motivated and working unsupervised will be major aspects of the role.

We’re looking for an optimistic self-starter with an eye for detail and a goal-driven mindset. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound. 

This is a full-time, on-site position at our office located in Cerritos, CA with requirements to travel. This position reports to the Product Repair Supervisor.

 

Essential Responsibilities: 

• Perform on-site maintenance and services on InBody equipment which include, but is not limited to, technical inspection, repair, and calibration
• Track, organize, and log all services and repairs performed
• Coordinate the shipping and receiving of inventory
• Assembleand disassembleproducts for service repairs  
• Prepare reports and other data for accurate information and recordkeeping  
• Work with team members and other departments regarding technical and customer service-related issues 
• Provide and maintain positive relations with on-site clients
  
  

Essential Qualifications:    

• Five or more (5+) years of experience in product support or repair preferably in the medical device or electronic field  
• Excellent organizational and time management skills with the ability to prioritize and manage multiple projects and deadlines  
• Ability to adapt to a fast-paced environment  
• Excellent critical thinking and communication skills   
• Ability to primarily be self-motivated and work unsupervised, but also work with others as part of a team when needed
• Must have a valid driver’s license and passport
• Ability to travel up to 40% of regular work schedule
• Available Monday through Friday, 7am to 4pm
• Available for occasional overtime as the job requires
• Ability to occasionally lift 50 lbs
  
  

 

Bonus Qualifications:  

• Knowledge of CRM or help desk/ticketing systems 
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Benefits Summary*:  

• Medical (PPO), dental (PPO), vision (PPO), & life insurance*
• Flexible spending account (FSA) and dependent care account (DCA)*
• 401(k) plan with up to 3% company match*
• Paid vacation and sick leave
• 11 annual paid holidays and paid time off for birthday
• Monthly internet reimbursement
• Corporate wellness program, including gym membership reimbursement, monthly onsite chiropractic and acupuncture services, and ergonomic desk set-up
• Discounted pet insurance  
• Job-related training and continued education reimbursement*
• Company swag
• The above-stated benefits may change without prior notice and will begin after successfully completing the 90-day introductory period and/or other tenure requirements
  
  

   

Pay Rate Range: 

• $22 - $28 per hour
  
  

   

COMMITTED TO EQUAL OPPORTUNITY   

Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm this commitment.   

InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our HR team at (323) 932-6503. 

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