We are seeking a dedicated Orthodontic Treatment Coordinator to join our team at Johnsonlink Orthodontics. As a leading orthodontic practice in Kitsap County, we are committed to providing exceptional care and creating positive experiences for our patients.
Position Summary
Conduct initial consultations with patients to discuss treatment options, explain procedures, and answer questions
Tracks the patient experience from the initial examination to the start of treatment as directed.
Communicates extensively with patients, parents, general dentists, dental specialists, doctors, and staff.
Primary Duties
Welcome new patients by creating an exceptional patient experience through their examination and diagnosis process.
Review with patient's health and medical history and determine their goals for treatment.
Assist in the orthodontist's examination, entering data and listening to the conversation between patient and doctor taking appropriate notes in the patient’s chart.
Review the treatment plan with the patient and use the available tools to educate them on the available options. (videos, PowerPoint, pictures, etc.).
Close the sale, by working with the patient and/or responsible party to design financial payment plans that work for them and help our patients attain the beautiful smile they’ve always wanted.
Generate correspondence from initial consultation and recall examinations for the referring dentist.
Follow up with patients who are ready to start treatment.
Act as a liaison between the doctor and any other dental specialists or general practitioners.
Complete monthly reports on key performance metrics.
What You Must Have To Be a Successful Candidate
2 years of Reception & Coordinating Experience
Warm and Friendly personality
Orthodontic background
Excellent Customer Service
Office Perks
Continuing education
Teambuilding adventures and getaways
Bonus Potential
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Johnsonlink Orthodontics by 2x