Universal Banker
Description
Position Summary
The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank’s needs discovery process.
Essential Duties & Responsibilities:
Education
Position Summary
The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank’s needs discovery process.
Essential Duties & Responsibilities:
- Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate.
- Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic and advanced customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.
- Support Financial Center Manager operations performing Teller or Teller Manager and Financial Service Representative duties as needed.
- Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts and teller operations.
- Model consistent, distinctive service to all customers when delivering the FirstBank service experience.
- Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols.
- Regular and reliable attendance.
- Perform other duties as assigned.
Education
- High school diploma or the equivalent required
- Minimum of one year, with specific bank experience preferred
- Notary preferred
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Finance and Sales -
Industries
Financial Services
Referrals increase your chances of interviewing at FirstBank by 2x
See who you knowGet notified about new Universal Banker jobs in Woodbury, TN.
Sign in to create job alertSimilar jobs
People also viewed
-
Call Center Representative
Call Center Representative
-
Automotive Customer Service Agent
Automotive Customer Service Agent
-
Automotive Call Center Agent
Automotive Call Center Agent
-
Remote Customer Service Representative (Healthcare) - Bilingual & Non-Bilingual Positions
Remote Customer Service Representative (Healthcare) - Bilingual & Non-Bilingual Positions
-
Remote Customer Service Representative
Remote Customer Service Representative
-
Inbound Customer Service Agent-Bodewell (Remote)
Inbound Customer Service Agent-Bodewell (Remote)
-
Service Advisor/ASM
Service Advisor/ASM
-
Guest Service Agent
Guest Service Agent
-
Customer Service Representative
Customer Service Representative
-
Customer Service Representative
Customer Service Representative
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More