Job Description: USDA Coordinator for FreezPak Logistics
Position Overview: The USDA Coordinator at FreezPak Logistics is responsible for managing and coordinating the import and export of products in compliance with USDA regulations. This role ensures that all health certifications are accurate, inspections are scheduled and conducted efficiently, and products are properly labeled and approved for import or export. The USDA Coordinator serves as the key liaison between customers, USDA inspectors, and FreezPak Logistics.
Import Coordination
Obtain Health Certification from customers and pre-review information to ensure product matches descriptions.
Schedule appointments with inspectors for import inspections.
Coordinate with the Lead to transfer products from storage to the dock for staging and inspection.
On the day of inspection, review Health Certification with the Health Inspector.
Review receiving tallies of products with the Health Inspector to ensure matching products to certification.
Follow guidance from the inspector to select and provide specific cases for USDA inspection.
Review product labels with the USDA Inspector and compare them with health certification for accuracy.
Coordinate approval stamping with the USDA Health Inspector once products are verbally approved for import.
Communicate and coordinate with customers regarding any rejected products to resolve discrepancies before proceeding with rejected shipments.
Conduct a final walk-through with the USDA Inspector once the shipment is approved and stamped.
Coordinate the sanitization of the USDA inspection room upon completion of physical inspections.
Communicate and coordinate with customers for shipment to the final destination once the final inspection is complete.
Export Coordination
Coordinate with customers to obtain pre-information for health certification through USDA.
File applications for health certification on behalf of customers with their approval and review.
Print and file documents and schedule USDA Export inspections once the application is electronically approved.
Coordinate with the import supervisor to properly label each shipment prior to USDA Export inspection.
On the day of USDA inspection, coordinate and review inspection items with the USDA Inspector, including:
Reviewing labels for accuracy and condition.
Checking individual cases for damage.
Ensuring proper protection of product contents with shipping components.
Coordinate the sanitization of the USDA inspection room upon completion of physical inspections.
Communicate and coordinate with customers regarding any rejected products to resolve discrepancies before proceeding with rejected shipments.
Conduct a final walk-through with the USDA Inspector once the shipment is approved and stamped.
Communicate and coordinate with customers for shipment to the final destination once the final inspection is complete.
Miscellaneous
Work with the customer service team to assist with various customer service functions.
Schedule product shipments and receiving.
Review billing to ensure the accuracy of agreed-upon services.
Train additional personnel on import, export, and CSR job functions.
Assist in the shipping and receiving office when necessary.
Serve as a liaison between USDA, customers, and FreezPak Logistics regarding any import and/or export coordination.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at FreezPak Logistics by 2x