User Experience (UX) Analyst I

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more
  
  

Work Location: Atlanta, GA

Responsibilities

Description

• The User Experience team is seeking a UX Analyst
• Reporting to the Director of User Experience, the UX Analyst will be responsible for learning about usability principles, assisting with and conducting project usability evaluations, coordinating and executing user & community engagements, supporting usability analysis and reports to generate actionable insights, and developing User Experience learning content and curriculum
• Their work will lead to improvements in the quality and digital wellbeing of our Emory user base
• This person will work collaboratively with other teams across other departments on data analysis, knowledge sharing, and project development
• Support the organization's vision, mission and goals by assisting with comprehensive approaches to project evaluations and data analysis and reporting of user experience
• Serve as a User Experience liaison to informatics, design, support, and training teams to help them understand the baseline and change potential of their user bases experience
• Support the design and execution of user experience evaluations, including evaluation draft, preparation, build, and execution (including end user engagement)
• Build and foster relationships with key stakeholders and community champions to perpetuate a culture of user-centric design and analysis among Emory's digital efforts
• Support the development, modification, and validation of new metrics as needed
• Drive user-centric education forward through continued learning and teach-backs, along with opportunities for large audience presentations
• Continuously improve upon the User Experience program through program workshops, retrospectives, and subject matter research
• Perform other duties as required or assigned
  
  

Minimum Qualifications

• 1-2 years in user research, application design, quality control or support (preferably with Epic, or other healthcare IS system)
• 1-2 years of hands-on experience in analytics/reporting
• A strong interest in usability and user experience principles
• Bachelor's degree from a recognized college or university with major course work in human computer interaction, computer science, information technology, engineering, or equivalent related experience
• A minimum of 2 years of progressive experience in clinical, business, or other healthcare operational areas or 3 years no degree
  
  

Additional Details

Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.