UX Manager
The Company Simply put, SpryPoint provides Smart Solutions for Smart Utilities. Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market. In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities. Position Overview We are seeking a highly skilled and experienced UX Manager to lead our design team in creating user-centric, high-quality designs. The ideal candidate will have a strong background in UX design and demonstrated experience in people leadership. This role requires a balance of strategic thinking, creative vision, and the ability to manage and inspire a growing team of designers. Responsibilities
- Expand the influence of UX across the product development team
- Develop UX strategies that align with the team's objectives to minimize cycle time, increase throughput, and maximize value delivered to clients
- Lead, mentor, and manage a team of UX designers
- Foster a collaborative and inclusive team environment
- Oversee project management activities, including planning, scheduling, and resource allocation
- Conduct performance reviews and provide constructive feedback
- Lead recruitment activities for UX professionals
- Assist with recruitment activities for Product and Engineering professionals.
- Develop and maintain team processes and workflows
- Design applications and websites across multiple devices with a focus on layout, typography, color, and accessibility
- Conduct and analyze user research to inform design decisions
- Host and facilitate design workshops
- Handle multiple tasks on different projects efficiently
- Work closely with developers, stakeholders, and other team members to ensure designs are feasible and aligned with project goals
- Maintain and evolve design systems
- Understand and utilize design tokens and the 8pt system
- Be proficient in Figma and up-to-date with the latest features (variants, complex components, Auto-Layout)
- Have a basic understanding of HTML and CSS to facilitate effective collaboration with developers
- Be knowledgeable in responsive design principles and Bootstrap components
- Use tools such as Figma, FigJam, Zeroheight, HTML, CSS, Google Slides, Google Website, Jira and Adobe Suite
- Have an interest in AI for design
- Ensure high-quality deliverables and outcomes
- Implement best practices for data tables and persona development
- Minimum 7 years of experience in UX design, with a strong portfolio demonstrating expertise in SaaS and cloud-based applications (web and mobile)
- Proven experience leading and mentoring a team
- Extensive experience collaborating with developers and stakeholders
- Experience in maintaining and working with design systems
- Strong leadership and mentoring abilities
- Excellent communication and presentation skills
- Ability to manage multiple product teams and prioritize tasks effectively
- Strong understanding of accessibility standards and best practices
- Experience with AI tools and their application in designing an asset
- Familiarity with Google Website and Google Slides for presentation and collaboration is an asset
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Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Information Technology -
Industries
Software Development
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