Vice President of Information Technology

A little about us… Kidango (kidango.org) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships. Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.

About The Role

Responsible for driving the strategic direction of Information Technology (IT) and leading the IT team to support and improve Kidango’s business processes and mission. Primary responsibilities include strengthening agency foundational IT systems, including: backup, disaster recovery, business continuity, data security, systems management, and automation. The Vice President works collaboratively across all departments, and ensures compliance with relevant regulations and laws. As part of the leadership team, the Vice President is responsible for embodying Kidango values and plays a key role in a culture that promotes excellence, equity, and puts children and families first.

What You’ll Be Doing

• Develops and ensures the successful implementation of an IT strategy that will improve IT infrastructure,
• support and improve business processes, and provide high-quality support to Kidango staff.
• Plans and ensures successful implementation of backup, disaster recovery, and business continuity systems.
• Oversees the successful evaluation, testing, and updating of existing systems, and/or implementation of new systems for data security, cloud services, and endpoint management.
• Ensures the security of all IT systems against threats of theft or loss of customer or agency data.
• Manages all technology procurement, budgeting, and vendor relationships.
• Evaluates and selects providers for company internet and telecom services.
• Creates and maintains documented IT policies.
• Regularly communicates IT vision and strategy to ensure alignment with agency objectives and proactively communicates about any IT-related issues that could impact operations or security.
• Ensures technology and systems are available around the clock, and prepares, maintains and tests technology disaster recovery or contingency plans to assure business continuity.
• Manage entire agency phone system, provide troubleshooting, and recommended improvements.
• Defines and implements best practices for software license management and compliance with applicable laws and regulations.
• Responsible for federally funded agency E-Rate program including but not limited to application, maintenance, monitoring and overview of program to ensure agency reimbursements are received.
• Maintains confidentiality of organization, project, fiscal, personnel and all sensitive agency related information.
• Interviews, hires, trains, supervises, and evaluates Technology Department staff.
• Works to improve service delivery via appropriate triage and prioritization of Helpdesk issues.
• Supervises the installation, replacement, and upgrade of software and hardware as needed.
• Defines and oversees implementation of best practices for software license management and compliance.
• Represents Kidango and attends all meetings relating to Technology.
• Participates in activities that further professional growth of self and IT staff.
• Maintains and ensures strict confidentiality of children, families and staff.
• Works as a member of the agency team by promoting the mission and philosophy of the agency.
• Provides excellent customer service to all staff, clients, and contacts of agency.
• Advocates on behalf of all children, families, and staff of agency.
• All other duties assigned.
  
  

Preferred Qualifications

• At least 7+ years of relevant work experience.
• At least 5+ years of experience managing a team.
• B.A. or B.S. degree or equivalent education.
• Demonstrated experience in recommending, designing, and implementing common infrastructure, systems, and processes in an Enterprise IT environment.
• Experience with implementation of cloud-based Childcare Management systems.
• Excellent communication skills. Ability to interact courteously with the entire Kidango community and their partners at all levels of technical and organizational sophistication.
• Ability to provide leadership, accept responsibility, work independently and set own goals in a professional manner.
  
  

Compensation

$230,412—$230,412 USD

Additional Requirements

• Must pass a health screening and TB test
• Must pass background fingerprint clearance
• Valid Driver License
• Must be 18 years or older
• The ability to lift up to 30lbs may be needed during some job duties
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
  
  

Perks

• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package
• Opportunities to connect with and learn from colleagues and partners around the world
  
  

Drug-Free Workplace

We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.

EEO

A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!