VP, Account Management
POSITION SUMMARY:
We are seeking an experienced and strategic Account Executive to join our team. As VP, Account Management, you would be responsible for developing and growing a portfolio of accounts across the Brand Channel and company.
KEY JOB RESPONSIBILITIES:
CORE COMPETENCIES:
We are seeking an experienced and strategic Account Executive to join our team. As VP, Account Management, you would be responsible for developing and growing a portfolio of accounts across the Brand Channel and company.
KEY JOB RESPONSIBILITIES:
- In depth understanding of Sago products and services and how to customize these products for different business customer segments through a deep understanding of customer needs and requirements
- Manage an existing portfolio of clients with revenues in excess of 5MM+ and maintain profitability expectations
- Identify and build strong relationships with influencers/decision makers within client organization to develop new business
- Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations
- Utilize knowledge of accounts and existing data to analyze and forecast account performance
- Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics
- Identifies new sales opportunities and drive revenue by acquiring new clients/brands, expanding into new departments within existing account and/or reviving lapsed customers.
- Develop insightful proposals and delivers strategic sales communications; consult with clients on sample design and business issues
- Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding, and ensuring proper and timely delivery of bid to client
- Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives
- Provide client feedback and industry input to improve current products and innovative client tools/products
- Deliver results that produce high levels of client satisfaction and loyalty
CORE COMPETENCIES:
- Strong interpersonal and communication skills to engage with clients
- Ability to identify customer needs and recommend appropriate solutions
- Excellent negotiation and persuasion skills
- Strategic thinking and problem-solving abilities
- Proficient in analyzing sales data and market trends
- Bachelors' degree or equivalent experience required
- Must have 10+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies
- Strong knowledge of Microsoft Office
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Business Development -
Industries
Non-profit Organizations and Primary and Secondary Education
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