VP of Operations - Multifamily Property Management
Michael Page
Tampa, FL
See who Michael Page has hired for this role
- Growth Potential |Competitive Salary and Benefits
We are a premier owner and developer specializing in the construction of and managment of multifamily buildings. We pride ourselves on delivering high-quality projects while maintaining a supportive, family-like culture that fosters growth and development for our team members.
Job Description
- Provide comprehensive direction for all property operations within the assigned portfolio, ensuring that the Company and/or Owner's financial and business objectives are being achieved
- Direct, supervise, mentor, and train a team of associates across multiple real estate disciplines
- Review portfolio performance, evaluating marketing, leasing, pricing, and financial strategies
- Prepare annual budgets and business plans (including budget re-forecasts throughout the year)
- Monitor and ensure compliance with business reports, plans, and budgets
- Maintain liaison relationship between owners and portfolio management team
- Provide guidance and direction to portfolio supervisors with employee and resident conflict resolution
- Monitor resident satisfaction and retention, ensuring consistency with established RPS standards and expectations
- Monitor internal and external customer service quality, including residents, vendors, brokers, and owners
- Conduct periodic site visits to ensure compliance with RPS safety and cleanliness policies, partner with Vice President of Maintenance and/or Regional Maintenance Supervisors in resolution of outstanding issues
- Assist portfolio with Payroll, Accounting, Human Resources, IT, Legal, and Risk Management concerns through partnership with the appropriate department
- Conduct regular informational meetings with direct reports
- Promote and participate in RPS-sponsored training programs and continuing education, including but not limited to Fair Housing, safety, discrimination, and harassment prevention
- Ensure associates within assigned portfolio participate in all mandatory training within required deadlines
- Ensure compliance with RPS-established national operating standards, as well as Federal, State, and Local Regulations (e.g., EEOC, OSHA, LIHTC, Fair Housing, etc.)
- Preparation and/or analysis of various reports as directed by RPS officers
The Successful Applicant
- Experienced with LIHTC regulations.
- Experience with luxury housing,
- Solid understanding of Fair Housing and all applicable federal, state, and local housing provisions
- Ability to read, write, understand, and communicate in English
- Ability to effectively and efficiently communicate and uphold all RPS policies and procedures
- Ability to use a personal computer and all general office equipment
- Experience with Microsoft Office software, Email, and Yardi software
- Knowledge of social media * Ability to participate in online meetings/webinars and voice/video calling
- Experience with public speaking, conducting presentations across a wide audience range in both large and small group settings
- Comprehension of financial concepts to read and/or analyze reports such as financial statements, P&L statements, general ledgers, budgets, variances, etc.
- Exhibit solid time management skills and exercise solid judgment to analyze and resolve issues
- Proven ability to self-motivate and work with minimal to moderate supervision
- Established effective and timely decision making
- Proven ability to motivate and lead a team, successfully delegate
- Ability to listen, respond, negotiate, influence, gain consensus
- Proven ability to maintain flexibility, composure, and creativity in a fast-paced, deadline-driven environment
- Proven success with hiring, coaching, goal setting, and employee retention
- Ability to successfully partner with various departments to reach and maintain RPS goals
- Ability to successfully deal with conflict, defusing difficult or argumentative situations
- Excellent driving record and ability to travel on all forms of commercial transportation
- Ability to professionally represent RPS internally and externally at business functions
- Professional appearance and ability to comply with established RPS dress code and code of conduct
- Ability to travel up to 20% monthly
- Ability to report to work on a regular and consistent basis as business needs require, including responding to issues outside of normal operating hours in a timely manner
- Accessible at all times via email, text, and phone except during approved time off
- Competitive salary and benefits package.
- Supportive and family-like company culture.
- Clear path for career growth and advancement.
- Opportunity to work on high-profile and exciting projects.
Quote job ref: JN-052024-6439479
-
Seniority level
Executive -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Leasing Non-residential Real Estate, Real Estate, and Facilities Services
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