Bethany Christian Services

VP of Regional Operations - Remote within PA

Bethany Christian Services Pennsylvania, United States

Requisition # : req13600

Location: Remote within PA

Hours: Full-time (40 hours/week)

  • This is a remote position that will oversees our locations in:

Lancaster, Pittsburgh and the Greater Delaware Valley, PA

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As the Vice President of Regional Operations, you will be primarily responsible for ensuring success within regional operations by developing and guiding competent leadership across the regional branches. This individual will also consult with the branches and the National Office on a monthly and annual basis on matters related to quality, customer service, strategic objectives, budget, and operational goals to ensure their achievement.

This position is expected to function effectively with little supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

Essential Job Responsibilities

  • Serve as the primary point of contact for communication, coordination, and advocacy between Branch Directors, and the National Office;
  • Lead, develop, and coach regional leadership to include Branch Directors and Regional Directors;
  • Oversee branch operations to ensure effective employee selection, training, development, and motivations of Branch Directors;
  • Represent Bethany when responding to constituent concerns, interest, and/or grievances;
  • Advise on and ensure compliance with Bethany policy and procedures, along with external agency policies across respective region;
  • Consult with the regional branches and National Office to assure quality standards, customer service, strategic objectives, budget, and operational goals are achieved on a monthly and annual basis;
  • Represent Bethany at external community affiliates and other professional organizations;
  • Conduct on-site visits to regional branch offices on a regular or as needed basis;
  • Facilitate the annual budget process with the region to assure thoroughness, accuracy, and timely submission;
  • Serve as the subject matter expert (SME) for programs within the designated region;
  • Actively participate in national leadership meetings, including travel to the national office as needed;
  • Monitor the on-going budget performance across respective regional branches to ensure growth and strong performance indicators;
  • Administer performance coaching or disciplinary action as required when performance is low within a branch due to the Branch Directors poor performance;
  • Oversee and ensure branch compliance with all applicable agency, federal, state, local, and third party governmental agency policies;
  • Assist the branch with developing the appropriate financial support through grants, foundations, constituent organizations, and individual donors;
  • Stay abreast of child welfare concerns, related legislative trends, and external practices;
  • Provide leadership and representation at national and international forums to influence expansion of Bethany’s geographical footprint, increase the agility of the Refugee and Immigrant operational model, improve delivery and results, and achieve efficiencies and cost savings while delivering high impact for children and families;
  • Complete other duties as assigned.

Qualifications

  • Bachelor’s level degree in related field of study from an accredited college; Master’s level degree in related field of study from an accredited college, strongly preferred;
  • At least five (5) years of progressive experience in a similar role;
  • Prior experience managing a budget;
  • Foreign language speaking, a plus;
  • Demonstrated success working in a high matrixed and collaborative organization, where managing by influence is key;
  • Excellent verbal and written communication skills;
  • Demonstrated ability in increasing the capture rate of grants and domestic contract funding opportunities;
  • Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
  • Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Subscription to and integration of the agency Statement of Faith and Mission Statement.
  • Seniority level

    Executive
  • Employment type

    Full-time
  • Job function

    Health Care Provider
  • Industries

    Non-profit Organizations and Health and Human Services

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