At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other’s back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success.
Position Summary
The Senior Director, Marketplace Products will spearhead the development of our innovative marketplace across the Truckstop.com enterprise with a heavy focus on delivering product innovation across our portfolio and customer lifecycle. In addition, this role will grow and develop a top-tier, tight-knit Product team and build a deep partnership with Technology, Marketing, and UX to ensure we make rapid progress on our roadmap and new growth initiatives
This role will report directly to the Chief Product Officer and lead a team of product managers. As a product leader and manager, your mission will be to coach and motivate our product team to foster an innovative and growth-driven culture that quickly delivers high-quality and reliable product experience to our customers.
Essential Job Functions
Define and execute the product roadmap to enhance the marketplace, aligning with overall business objectives and customer needs.
Design and launch a series of experiments that explore key hypotheses and deliver incremental wins for the business.
Keep abreast with emerging marketplace trends and deliver updates to load board experience that help manage core customer outcomes
Drive continuous improvement. Constantly analyze product performance, gather user feedback, and implement iterative improvements to enhance functionality, usability, and customer satisfaction.
Collaborate with cross-functional teams including data science, UX, and product marketing to deliver scalable, user-friendly solutions.
Recruit and grow top talent, aligned to the Truckstop core values.
Bring rigor to product management by creating an environment focused on discovery and learning, ruthless prioritization, high-trust collaboration, and urgency in delivering against business outcomes.
Drive marketplace efficiency by balancing trade-offs across user experience, financial metrics, and platform scalability.
Set qualitative objectives and quantitative goals for cross-functional teams, fostering bold and creative thinking that translates into actionable and rapid execution.
Communicate product opportunities, challenges, plans, benefits, and results effectively to various stakeholders.
Be a product expert and domain expert, participate in conferences, and meetings with customers and partners.
Collaborate cross-functionally to connect the dots in our data and across various input sources to derive insights that will help us improve our product.
Position Requirements
9+ years of experience in product management experience, with a minimum of 3 years in a scaled marketplace business
4+ years of leadership experience in mentoring and scaling high-performing teams in a dynamic environment.
Experience with experiment design
Experience in defining OKRs and tracking KPIs to achieve them
Experience leading product at a growth stage company
Strong understanding of the software development lifecycle, engineering capabilities, and what makes successful Product/Engineering partnerships
Strong track record of developing product leaders and fostering strong product teams
Passion for product excellence and experience working in organizations with strong collaboration amongst Engineering, Product, Design, and Business functions
Experience with Jira, Confluence, and Pendo preferred
Preferred Requirements
Master’s Degree
Logistics industry experience
Experience managing remote teams
A demonstrated track record of using qualitative and quantitative measures to prioritize a product roadmap that drives measurable business outcomes
At Truckstop we are dedicated to creating a workplace that is equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a yearly bonus. Final salary is based on a number of factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations.
The anticipated base pay range for this position is :
$215,000—$255,000 USD
The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.
Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: https://www.e-verify.gov/
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Seniority level
Director
Employment type
Full-time
Job function
Product Management and Marketing
Industries
Truck Transportation
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