VP Product Management

We began a movement when we started Resilinc in 2010 with our belief in the power of supply chain to be a force for good, to improve the lives of people and our communities. Our vision is for the world to have a place where suppliers and customers can collaborate securely with transparency and trust as the foundation. Today Resilinc’s flagship supply chain visibility, mapping and AI powered monitoring and predictive analytics platform is widely considered the Gold Standard for resilience. We wake up every day with the power of our important Mission driving our every action. Join our passionate, highly motivated and VIRTUAL global team that is energized and working hard to positively impact the world. Are you a collaborative leader who is energized by building a best-in-class organization in a growing, fast-paced SaaS environment? The VP - Product Management Operations reports to our Chief Product and Marketing Officer. This critical role is responsible for collaborating on the vision and strategy, then leading the SaaS product delivery and execution to bring our product strategy to life. In this role, you will oversee global design and product teams, translating our product vision into reality while delivering customer value that aligns with our business goals and objectives. This role has a huge leadership opportunity to make company-wide impact in terms of facilitating insight led decision making, improving customer experiences, and creating monetization opportunities through our product portfolio.  What You Will Do Strategic Planning

• Reporting to Chief Product and Marketing Officer, collaborate with executive leadership to define product vision aligned with the company’s overall strategy and goals. 
• Ability to analyze market trends, customer needs, and competitive landscape to define product strategy, positioning and differentiation.
• Work with GTM team on product pricing, positioning, packaging, and go-to-market strategies.
• Ability to represent company at industry events, conferences, analysts, and customer meetings
  
  
  

Product Management Operations

• Cross-collaboration with engineering over the product development process from concept, design, prototyping, testing/ QA and final production. Ensure that milestones are met, resources are allocated effectively, and potential issues are addressed promptly.
• Lead the product management team in the development of product roadmaps, detailed product requirements, including user stories.
• Knowledge of agile methodology and ability to transform organization from waterfall to agile.
• Strong background in managing beta, limited release, and transitioning customers from one offering to another as part of scale and end of life process.
• Ensure the tactical and logistical functions necessary to ensure that a product is successfully developed, launched, and supported throughout its lifecycle.
  
  
  

Product Lifecycle Management

• Lead the end-to-end product lifecycle management including the development and maintenance of metrics to inform feature and solution development from concept, design, post-launch support, and end of life.
• Define and monitor key performance indicators (KPIs) to assess product performance, track user engagement, and measure the success of product initiatives including product profitability.  
• Understand market, competition, and customer needs.
• Guide product development with understanding of user personas and specific product requirements and acceptance criteria. 
  
  
  

Technical Knowledge and Navigation

• Identify potential risks, challenges, and obstacles related to product development and devise mitigation strategies. 
• Partner with CTO, CPMO), and Chief AI Officer on innovation by exploring new technologies, emerging trends, and disruptive opportunities that can reshape our market landscape. 
• Define build, buy, or partner strategies. Experience with embedding partner data and/or technologies.
  
  
  

Talent Development

• Build and mentor a high-performing product organization, fostering a culture of excellence, collaboration, and continuous improvement. 
  
  
  

What You Will Bring

• 10+ years leading product organizations; 5+ years for a modern SaaS/Cloud organization. Experience serving complex enterprise customers required.  
• 10+ years people management experience. Excellent leadership and team management skills, with the ability to inspire and motivate global cross-functional teams. 
• Industry-leading expertise in product management and design, within a globally distributed Product organization. Experience leading product roadmap planning and prioritization processes. Uses KPIs and data to inform decision making and evaluate ROI. 
• Experience in Agile and ability to build product management organizations.
• Proven record of success in a senior leadership role within product management, as a VP or Senior Director of Product Management. Exceptional collaboration skills, working with key cross functional partners in Engineering and Go-To-Market teams. 
• Strong strategic thinking, business acumen, and the ability to translate insights into actionable product strategies. 
• Exceptional communication and collaboration abilities, including the capability to present complex ideas to both technical and non-technical audiences. 
• Experience in driving product innovation and managing product portfolios through various lifecycle stages in hypergrowth ventures. 
• Experience successfully bringing new products to market. 
• Proven experience in collaborating with the Marketing organization to create compelling product positioning and messaging that resonates with target audiences and effectively communicates the value proposition of our products. 
• Demonstrated success in developing and implementing strategies to grow ASP, improve customer retention, and expand existing accounts. 
• A track record of driving revenue growth and customer satisfaction through effective product management and Customer Success collaboration. 
• Proven record of designing and implementing a product & design methodology, culture, and process that deliver innovation at scale and velocity. 
• Champion user-centered design principles to create intuitive and seamless experiences for our customers. 
• Record of building strong relationships with key customers and using customer insights to drive continuous improvement and customer-centric product development. 
• Deep expertise in enterprise SaaS product delivery and go-to-market strategy. 
• Demonstrated proficiency in market research, competitive analysis and using data and insights to inform product strategy. 
• Deep experience in product-led-growth. 
• Strong offshoring background, experience leading teams in India. 
• Transparent, results driven with low ego to drive results – unafraid to admit your mistakes and course-correct. 
• Bachelor's and/or master’s degree in marketing, finance, computer science, engineering, business, or a related field. MBA is a plus. 
  
  
  

A diverse and inclusive workplace where we learn from each other is an integral part of Resilinc’s culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Benefits We offer comprehensive benefits that are specific to each country. Your talent acquisition contact can provide you with a FAQ list for your region. Everyone at Resilinc is eligible for healthcare coverage, participation in the employee stock option program, retirement benefits, paid time off and learning and development opportunities. Resilinc is well-funded (read more about our recent investment from Vista Equity Partners), profitable, and shows no signs of slowing down. We run lean, work fast, and pivot quickly to accommodate our customers in order to keep supply chains moving.  For more information visit our website: Resilinc End-to-End Supply Chain Risk Management Solutions - Resilinc