Warranty Service Representative
Warranty Service Representative
David Weekley Homes
Tampa, FL
See who David Weekley Homes has hired for this role
Job Description
David Weekley Homes is seeking a Warranty Service Representative for new residential construction homes to join our Tampa team.
This position requires someone who is self-starter, able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction
Job Responsibilities
Come and join our winning team recognized by Fortune Magazine as “One of the Top 100 Companies to Work For” 18 times. David Weekley Homes builds in 19 markets across the U.S. and is the largest privately-held builder in America. We offer an excellent benefits package that includes:
David Weekley Homes is seeking a Warranty Service Representative for new residential construction homes to join our Tampa team.
This position requires someone who is self-starter, able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction
Job Responsibilities
- Coordinate and schedule repairs with contractors and customers
- Follow up, inspect and insure accurate completion of all repairs
- Hold contractors accountable for results
- Instruct customers on how to maintain their homes as well as communicating what items are not warrantable
- Manage your budget
- Handle multiple tasks, as well as projects within designated timeframes
- Say "no" when necessary and overcome objections in a professional manner
- Responsible for achieving high levels of customer satisfaction
- Performing minor repairs
- A positive attitude and good social/interpersonal skills are essential
- Must be able to deal with and remain calm in confrontational situations and deal with negativity
- Previous experience in the home building industry and/or some home repair experience is helpful
- Previous experience in a customer service environment
- A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.
Come and join our winning team recognized by Fortune Magazine as “One of the Top 100 Companies to Work For” 18 times. David Weekley Homes builds in 19 markets across the U.S. and is the largest privately-held builder in America. We offer an excellent benefits package that includes:
- Health Insurance - Medical, Dental and Vision
- 401k and discretionary 8% match
- Employee Stock Ownership Plan
- Profit Sharing
- Vacation, Holidays & PTO
- New Home Discount for Team Member & Family
- Community Outreach
- And More!
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Construction
Referrals increase your chances of interviewing at David Weekley Homes by 2x
See who you knowGet notified about new Service Representative jobs in Tampa, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Client Success Expert (Remote)
Client Success Expert (Remote)
-
Member Experience Advocate I - Call Center
Member Experience Advocate I - Call Center
-
Customer Support Specialist - Virtual/Remote
Customer Support Specialist - Virtual/Remote
-
Customer Support Representative
Customer Support Representative
-
Customer Care Representative
Customer Care Representative
-
Call Center Agent NSW
Call Center Agent NSW
-
Work from Home Customer Service Rep in a Contractor Role
Work from Home Customer Service Rep in a Contractor Role
-
Customer Service Representative
Customer Service Representative
-
Customer Care Representative
Customer Care Representative
-
Customer Care Representative
Customer Care Representative
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More