Do you want to make a difference in the community?
Are you looking to further your career in healthcare?
Do you want to be part of a growing organization?
Evara Health has been serving the community for 40 years. We are a not-for-profit health care organization with 14+ locations throughout Pinellas County, FL!
General Description
The Wellness Coach will work closely with providers, behavioral health therapists and may work with adult and pediatric patients and their families within Evara Health and with community stakeholders to support healthy behaviors and increasing the probability of staying healthy. Wellness Coaches focus on building resiliency, building up strengths and protective factors while educating patients and their families on healthy habits. Wellness Coaches support the work of the patient’s provider and therapist to help patients reach their patient-centered goals. As a member of a care team, Wellness Coaches support Evara Health’s mission, vision and goals and are quality focused to enhance patient-centered care.
Essential Duties & Responsibilities
Accepts warm hand offs of patients from medical and behavioral health providers to facilitate integration and coordination of care and provide patient/family education
Provides in-person or virtual, individual and group health education and training, using evidence-based programs/curriculums to patients and their families
Supports patient and family in identifying self-management goals and develops customized plan with care team including goals and plan of action
Develops individualized care plans with patients and their families and provides ongoing monitoring and support
Provides case management services for the families with active care plans
Tracks patients’ progress and alerts providers to need for enhanced services
Coordinates care closely with patients and their families along with other team members to identify patient self-care goals and to assure that medical and behavioral health needs are met
Responsible for engaging patients (adults, children and their families) in their care
Responsible for coordination of and scheduling of appropriate appointments to include medical, dental, nutrition and behavioral health appointments of patients
Responsible for educating patients on other services available at Evara Health and where appropriate offering and scheduling those appointments
Participate in CMHI Oversight Committee
Prepare and present patient case reviews for the CMHI Oversight Committee
Act as a resource for Evara Health and the CMHI stakeholders
Accept warm hand off of patients between medical and behavioral health providers to facilitate integration of care
Track patients’ progress and alerts providers to need for enhanced services.
Responsible for data collection, entry and generation of reports
Provide case management services, including referrals to community resources, liaison with medical and mental health providers
Coordinate operation of special projects as assigned by supervisor
Coordinate care closely with other team members to identify patient self-care goals and to assure that medical and psychosocial needs are met
Perform miscellaneous job-related duties, as assigned
Minimum Qualifications
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Ability to prioritize tasks, work under pressure and complete assignment in a timely manner
Ability to effectively present information to others, including other employees, community partners and vendors
Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive
Conduct oneself in external settings in a way that reflects positively
Ability to see how one’s work intersects with that of other departments and stakeholders
Make appropriate use of knowledge/ expertise/ connections of other staff
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement
Commitment to working directly with low-income persons from diverse backgrounds, in a helpful, supportive manner
Education and Experience
Bachelor’s Degree in Social Work, Health or Human Services field, preferred
Minimum of three years’ experience with minimum qualifications listed above
Culture
Evara Health strives to not only be the healthcare provider of choice, but also the employer of choice, one that offers you the opportunity to excel in your career and be a difference maker in the lives of the patients we serve.
Benefits
Up to 18 days of PTO in your first year
Pre-Taxed flexible insurance package
403B with company contributions
Tuition reimbursement
Paid Training
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Evara Health by 2x