From the course: Implementing Supply Chain Management
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Collaborate internally
From the course: Implementing Supply Chain Management
Collaborate internally
- The way that we make decisions has to change when we implement supply chain management. Rather than each business function working toward their own isolated metrics, we need to align decisions around the metrics that really matter to our customers and our shareholders. So the third step in implementing a supply chain agenda is to collaborate internally. Let's look at some specific ways that you can stimulate better collaboration. You can bring team members from different functions together to work on cross-functional teams. For example, maybe you could assign a team of people to work with one of your large customers. That team could include experts in logistics, purchasing, and operations, as well as customer service and information technology. These cross-functional teams don't need to be permanent, nor do they need to be full-time. Instead, you might create a temporary team just to identify and implement process…
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