From the course: Lean Foundations
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Lean employees
- Lean is everyone's responsibility. Lean thinking becomes a frame of mind that impacts every action and every decision made by everyone in the company. That's the destination for every lean company, achieving a lean workforce. But getting there is not easy. It requires support from the top and extensive training at all levels throughout the organization. And equally important, it requires screening potential employees for what might be called a lean attitude, so that as a company, you achieve a lean mentality. And that's first on my list of three instruments of a lean workforce. Lean employees have a continuous improvement mindset. No matter how good the process, it can always be made better. Problems can not only be solved, they can be prevented. Today, you find this continuous improvement attitude in such companies as Amazon, UPS, and of course Toyota. The second instrument on my list is the use of…
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