From the course: Project Management Mediation: Conflict Resolution for PMs
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Navigate negativity
From the course: Project Management Mediation: Conflict Resolution for PMs
Navigate negativity
- I want to try an exercise. I'm going to say a few things, and you take stock of how it makes you feel. No, it's a waste of time. Why are we doing this? Who cares? That'll never work. How's your energy? You ready to tackle the day? Probably not. If this affects you at all, it likely does so in a negative way. So why is this relevant? A Michigan State study found that nearly 90% of employees have experienced negativity at work to the degree that it made it difficult to work in the environment. That means on your projects, your team members have a far higher chance than not of dealing with effectiveness-impacting levels of negativity. And because you're the project manager and the facilitator, you have to learn to navigate and combat the negativity, which is the purpose of this lesson. You'll walk away with practical tips to manage two common negative personas, which is going to help you to preserve effectiveness on your project. The first persona is the rebel without a cause. On your…
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