5 Points Electrical’s Post

As a service personnel, nothing as beautiful as when everything goes well after installation.

The Unsung Heroes Behind Every Closed Loan: Why Support Matters in Mortgage Lending As Senior Vice President of Retail Sales at MiMutual Mortgage, I see firsthand the dedication and hustle our loan officers bring to the table every day. They're the ones building relationships with clients, navigating complex loan scenarios, and ensuring a smooth closing process. But what many people might not realize is the incredible support system behind every successful loan officer. At MiMutual, we believe that loan officers shouldn't have to go it alone. That's why we invest heavily in building a team of experienced processors, underwriters, and closers who have seen it all. These are the folks who have the knowledge to answer intricate questions, the experience to anticipate potential roadblocks, and the dedication to keep everything moving forward. Here's how a strong support system empowers our loan officers: Subject Matter Expertise: Let's face it, the mortgage industry is full of complexities. Having access to seasoned processors and underwriters who can break down regulations, explain loan options, and address client concerns is invaluable. Proactive Problem-Solving: An experienced team can anticipate potential issues before they derail a deal. They can guide loan officers through finding creative solutions and ensure a smooth closing experience. Streamlined Communication: A well-coordinated team keeps everyone on the same page. Processors can efficiently gather documents, underwriters can provide clear feedback, and closers can ensure a seamless closing experience. This translates to a stress-free process for both the loan officer and the client. I'm proud of the team we've built at MiMutual. It's a team where loan officers are set up for success, and where every team member plays a vital role in making the homeownership dream a reality for our clients. 

🤝 Everyone at incident.io talks to customers 🤝 No matter their role, everyone is encouraged to build relationships and help out whenever they can! And before our new VP of Engineering, Norberto Lopes, joined the team, he witnessed this firsthand. As a customer of ours, he quickly learned that here, "talk to the customer" isn't just something we say, it's a core part of how we operate! Check out the full conversation to learn why this was one of the major reasons he ultimately decided to join incident.io 👇

Want to give potential water workers an idea about the what it’s like to work in the water sector? Check out American Water’s video intro to Jessica below. #careersinwater #greenjobs

This!! Let the social team do their thing. If you hire the right person, they’ll understand how to blend creativity and satire in a way that aligns with the brand and doesn’t do reputational harm. Handcuff the social team and you’ll lose out on a great way to engage with customers, partners and talent.

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At my next job interview my main question will be: How many environments does your "IT system" have :)) ?

We'll go first! Assessments, assessments everywhere...