Aadhar Chandiwala’s Post

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Software Engineer | Ex-BharatPe now building GenWise⚡️| Writing on Backend Engineering, System Design, Artificial Intelligence and Databases

Ed-Tech sites often bury course prices behind an "Apply Now" button, then scratch their heads at high drop-off rates. 🤔 Using tricks to push customers down the funnel can backfire, eroding trust and tarnishing the brand's reputation. Transparent practices build brands and loyal customers. Just look at Zerodha#CustomerCentricity #CustomerExperience #TrustOverTactics

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