Software Engineer | Ex-BharatPe now building GenWise⚡️| Writing on Backend Engineering, System Design, Artificial Intelligence and Databases
Ed-Tech sites often bury course prices behind an "Apply Now" button, then scratch their heads at high drop-off rates. 🤔 Using tricks to push customers down the funnel can backfire, eroding trust and tarnishing the brand's reputation. Transparent practices build brands and loyal customers. Just look at Zerodha ⚡ #CustomerCentricity #CustomerExperience #TrustOverTactics